Wayne Li
San Francisco
Summary
Dedicated property management professional with proven experience supporting residents, coordinating building operations, and taking initiative on special projects. My time with the company has strengthened my communication, problem-solving, and customer-service skills, while my part-time hospitality role has deepened my ability to thrive in fast-paced, service-driven environments. I am committed to continuing my growth within property management and contributing strong, reliable support to my team.
Overview
11
11
years of professional experience
Work History
Food Runner
Mikiya
06.2025 - Current
- Collaborated with kitchen staff to streamline food preparation and delivery processes.
- Assisted in training new staff on proper service techniques and restaurant protocols.
Property Manager
Property Resources Corp.
06.2023 - Current
- Managed tenant relations, addressing inquiries and resolving issues promptly.
- Oversaw property maintenance schedules, ensuring timely repairs and upkeep of facilities.
- Coordinated leasing activities, including tenant screenings and lease negotiations.
- Developed budgets and monitored financial performance for multiple properties.
- Spearheaded modernization projects such as digital laundry payment installation, zero waste sorting program rollout, and Amazon Locker implementation, and improving convenience.
Delivery Driver
Ubereats
01.2020 - 01.2022
- Boosted customer service by helping with delivery, payment, and stock questions.
- Kept delivery times low with well-coordinated, multi-customer routes.
- Presented a professional appearance to customers with a clean appearance and vehicle.
- Successfully worked during the COVID-19 pandemic while ensuring adherence to safety protocols and maintaining the cleanliness of all equipment used.
District - Barista
Bambu
01.2015 - 01.2015
- Worked in small teams during shifts
- Helped prepare all ingredients for drinks and food
- Swapped positions from cashier to barista with co-workers.
Education
None - Business Management
University of Riverside
California12.2020
undefined
Skyline College
05.2018
Skills
- Customer Complaint Resolution
- Customer Service and Assistance
- Problem solving skills
- Positive Attitude
- Hospitality and accommodation
- POS system operation
- Quick learner
- Teamwork and collaboration
LANGUAGE
English Native
Cantonese Conversational
Timeline
Food Runner
Mikiya
06.2025 - Current
Property Manager
Property Resources Corp.
06.2023 - Current
Delivery Driver
Ubereats
01.2020 - 01.2022
District - Barista
Bambu
01.2015 - 01.2015
undefined
Skyline College
None - Business Management
University of Riverside