Summary
Work History
Education
Skills
Languages
Sports Achievements
Personal Information
Awards
Timeline
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WASIM RAUF

WASIM RAUF

St. John's,NL

Summary

Award-winning Technology Specialist with a diverse background in telecommunications, IT systems, provincial-level data management, electronics repair, technical training, and retail technology operations across Pakistan, USA, and Canada. Only PTCL employee in the region to receive five consecutive Best Employee Awards, and honored with a national certificate presented personally by the Federal Minister of Telecommunications. Known for leadership, accuracy, and customer service excellence.

Work History

Senior Technology Manager & Lead Technician

Avalon Tech & Tailor
St. John's, NL
  • Lead technician specializing in advanced repairs and micro-soldering.
  • Improved workflow and contributed to Top 3 Best Repair Stores ranking.
  • Trained staff and handled complex diagnostics.

Computer Technician

Staples Canada
  • Delivered high-accuracy diagnostics and received district award.
  • Best Technician Award Winner

Technology Associate

Walmart Canada
  • Assisted customers with technology setups and support.
  • Shining Star Award Winner

Technology Manager

Bloomfield Wireless
  • Managed store operations and quality repair services.

Computer Technician

MicroTech
  • Performed advanced troubleshooting and promoted for leadership.
  • Manager

Regional Sales Manager

Fulgent Pharma
  • Oversaw product promotion and reporting.
  • Developed regional sales strategies to enhance market penetration and drive revenue growth.
  • Led cross-functional teams to execute targeted marketing campaigns, increasing brand visibility.
  • Established strong relationships with key clients, enhancing customer loyalty and retention rates.
  • Mentored junior sales staff, fostering a collaborative environment for skill development.
  • Collaborated with product development teams to align offerings with market demand and customer feedback.

Director & Senior IT Instructor

New Age Institute of Management Sciences
  • Taught IT programs and supervised multiple branches.

Data Control Assistant

PTCL
  • Only employee with 5 consecutive Best Employee Awards.
  • Managed Punjab-wide data systems and exchange records.
  • Received national certificate from Federal Minister.
  • Handled Heavy Caller Deduction System and engineering support.

Education

Bachelor of Computer Science -

Newports Institute of Communications And Economics

Skills

  • IT & Telecom Systems
  • Provincial Data Control
  • Mobile & Laptop Repair
  • Micro-Soldering
  • Customer Service Excellence
  • Hardware/Software Troubleshooting
  • Technical Training
  • Store Technology Operations
  • Inventory & Workflow Management
  • Microsoft Applications
  • Leadership & Communication

Languages

English
Urdu
Punjabi

Sports Achievements

  • Athletics Champion (100m, 200m, 400m, Long Jump)
  • Football Captain - Quaid-e-Azam Club
  • Cricket Player - Multan Cricket Club

Personal Information

Title: Senior Technology Manager

Awards

  • National Certificate by Federal Minister
  • 5× Best Employee - PTCL
  • Best Technician - Staples
  • Shining Star - Walmart

Timeline

Senior Technology Manager & Lead Technician

Avalon Tech & Tailor

Computer Technician

Staples Canada

Technology Associate

Walmart Canada

Technology Manager

Bloomfield Wireless

Computer Technician

MicroTech

Director & Senior IT Instructor

New Age Institute of Management Sciences

Data Control Assistant

PTCL

Bachelor of Computer Science -

Newports Institute of Communications And Economics

Regional Sales Manager

Fulgent Pharma

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WASIM RAUF