GURTAJVEER SINGH GREWAL
Surrey
Summary
Dedicated and hardworking known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Motivated professional seeking challenging opportunities to gain hands-on experience. Outgoing and friendly with strong drive to succeed.
Overview
10
10
years of professional experience
Work History
Service Professional Technician & Customer Solutions Advisor (Fiber optics and Copper Technology)
Telus Communications
07.2022 - Current
- Experienced Fiber optic technician responsible for maintaining, splicing and terminating fiber optics, experience in working with coaxial cables and copper telecommunication line systems
- Responsible for installing, maintaining, troubleshooting various telecommunications equipment including home internet, home phones and security devices while driving company branded vehicle
- Responsible for maintaining all the documentation and paperwork for every job site
- Responsible for maintaining customer satisfaction as a solutions advisor to give best possible solutions tailored to individual customers.
Delivery Driver/ Customer Service Associate
Dominos Pizza
04.2019 - Current
- Responsible for baking pizzas providing excellent customer service and deliver freshly baked delicacies to customer’s doorsteps.
Warehouse Fulfillment Associate
Amazon Canada
02.2018 - 03.2019
- In this job I had to pack and ship various products ordered online by customers throughout the country
- The job mainly taught me the ways to constantly stay productive and to put use of teamwork more effectively
- Being part of the learning team taught me team work and leadership skills.
Assistant Manager
Garry’s
01.2014 - 11.2017
- The responsibility of the job focuses on people handling skills
- Garry’s is a Fine dine-in restaurant with a great reputation
- The position required to manage the staff and prioritize customer satisfaction
- I learnt various communication and people skills for the duration of the job.
Education
General Education –Science Diploma -
Langara College
Vancouver, British Columbia12.2020
High School -
Sacred Heart Senior Secondary School
Ludhiana, Punjab01.2017
Skills
- Fiber optics: Experienced in maintaining, splicing and terminating fiber optics cables
- Coaxial and Copper Telecommunication systems: Experience in working with coaxial cables and copper telecommunication line systems (Installing and maintaining various telecom equipment including Voip, lifelines, building intercoms)
- Professional Driving: Experience in driving company owned and branded Vehicle while commuting within different job sites
- Teamwork: Highly communicative individual with strong interpersonal skills and an ability to adapt myself according to team requirements
- Computer and Data Skills: Strong computer competencies with excellent knowledge in MSOffice including data and spreadsheet software (obtained an “A” grade in MS Office literacy Course at Langara College, Vancouver) My major was General Science education which was mostly focused on coding and computer science
- Project management: Planned and organized various events like hosting annual functions Organizer of high school science fair
- Public Dealing: Highly patient, easy-going with strong communication abilities and find ways to help and satisfy the customer demands
- Leadership: Able to set direction, build an inspiring vision, and create something new
- Research and strategy: Organized various school events and learned about multitasking and organizing
- Commercial Tool Handling: Comfortable in handling commercial handheld tools and safety equipment
- Security systems installation: Learner level basic experience in installing and maintaining home security systems including cctv cameras, motion sensors etc
Activities
- Volunteering, G-Green Welfare Society, Ludhiana, Punjab, India, 2014, 2017, I and my friends started by collected extra food from neighbors and friends, unused medicines from past patients, and distributing them to people who are in need in this pandemic. We also collected donations to help them with masks, oximeters, food, and all such things. It helped us to become active members of society as well as provide help to those who are in need.
- Volunteering, Langara College, Vancouver, BC, 2018, 2020, Volunteered during the new student orientations every year, guiding and help new students around the campus, volunteered for various health and safety drives to create awareness about healthy, safe and drug free living.
- Volunteering, Vancouver Eastside, Vancouver, BC, Actively volunteer with various nonprofit organizations to create awareness about drug overdose in Vancouver Eastside Lower income housing societies.
References Available
On request
Hobbies and Interests
- Sketching
- Reading
- Painting
- Music and songs
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Urdu
Elementary
Timeline
Service Professional Technician & Customer Solutions Advisor (Fiber optics and Copper Technology)
Telus Communications
07.2022 - Current
Delivery Driver/ Customer Service Associate
Dominos Pizza
04.2019 - Current
Warehouse Fulfillment Associate
Amazon Canada
02.2018 - 03.2019
Assistant Manager
Garry’s
01.2014 - 11.2017
General Education –Science Diploma -
Langara College
High School -
Sacred Heart Senior Secondary School
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