Dynamic Technical Support Representative with a proven track record at Roger’s Communication, excelling in technical troubleshooting and remote support. Adept at resolving complex issues, enhancing customer satisfaction through effective communication and problem-solving skills. Committed to delivering exceptional service and ensuring timely resolutions for all technical challenges.
Provide customer support and first level support for internet and tv issues
Responsible for providing resolving technical problems for customers
Communicate effectively with team members to ensure timely resolution of customers problems