Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Warren Kelly

Toronto,ON

Summary

Dynamic Technical Support Representative with a proven track record at Roger’s Communication, excelling in technical troubleshooting and remote support. Adept at resolving complex issues, enhancing customer satisfaction through effective communication and problem-solving skills. Committed to delivering exceptional service and ensuring timely resolutions for all technical challenges.

Overview

15
15
years of professional experience

Work History

Technical Support Representative

Roger’s Communication
09.2009 - 05.2024

Provide customer support and first level support for internet and tv issues


Responsible for providing resolving technical problems for customers


Communicate effectively with team members to ensure timely resolution of customers problems

Education

Associate of Arts - Liberal Arts

Ryerson University
Toronto
05-1974

High School Diploma -

Leaside High School
06-1971

Skills

  • Technical troubleshooting
  • Technical support
  • Product troubleshooting
  • Remote support

Languages

English

Timeline

Technical Support Representative

Roger’s Communication
09.2009 - 05.2024

Associate of Arts - Liberal Arts

Ryerson University

High School Diploma -

Leaside High School
Warren Kelly