Wanda Tomas
Bolton,On
Summary
Detail-oriented travel consultant with expertise in cruise booking and itinerary adjustments. Proven ability to resolve customer inquiries and provide seamless travel experiences.
Overview
24
24
years of professional experience
Work History
Travel Consultant
Expediacruises
Woodbridge, Ontario
03.2024 - Current
- Assisted customers with cruise bookings and travel arrangements.
- Provided detailed information on cruise destinations and packages.
- Resolved customer inquiries and issues with effective communication.
- Coordinated with vendors to ensure seamless travel experiences for clients.
- Maintained up-to-date knowledge of travel regulations and policies.
- Utilized booking software to manage reservations efficiently.
- Educated clients on available promotions and special offers in the industry.
- Assisted customers in making changes to existing itineraries or canceling trips.
Certified Dental Assistant
Dental Corp
Richmond Hill, Ontario
07.2001 - 03.2024
- Assisted dentists during procedures, ensuring instruments were ready and sterile.
- Educated patients on oral hygiene practices and post-treatment care.
- Prepared examination rooms, ensuring cleanliness and organization before each appointment.
- Collaborated with dental hygienists to provide comprehensive patient care.
- Monitored inventory levels of dental supplies and initiated reorders as needed.
- Provided comfort and support to patients, addressing concerns during visits.
- Built loyal patient following and retained return patients by providing empathetic and caring service.
- Sterilized instruments and maintained infection control protocols.
- Maintained a clean working environment by sterilizing instruments and disposing of hazardous materials properly.
- Provided patient care and chairside assistance during dental procedures.
- Ordered dental supplies to maintain adequate inventory levels.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Assisted in laboratory work such as pouring models, trimming dies, making temporaries.
- Assisted with the placement of sealants, topical anesthetics, and fluoride treatments.
- Assisted surgeons during complex surgical procedures in a fast-paced operating room.
- Prepared and sterilized surgical instruments to ensure patient safety and compliance.
- Maintained inventory of surgical supplies, ensuring availability for procedures.
Education
Some College (No Degree) - Dental Assistant Level II
Weston Dental School
Etobicoke, ONSkills
- Cruise booking
- Travel regulations
- Itinerary adjustments
- Vendor coordination
- Customer relationship management
Affiliations
- Enjoy art and painting
- fishing and outdoors
- spending time with my family and dog.
Timeline
Travel Consultant
Expediacruises
03.2024 - Current
Certified Dental Assistant
Dental Corp
07.2001 - 03.2024
Some College (No Degree) - Dental Assistant Level II
Weston Dental School
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