Wambui Murungi
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
3
3
years of professional experience
Work History
Server
Cactus Club Cafe
06.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests
Residence Advisor (RA)
The University of British Columbia- Okanagan
08.2022 - 04.2023
- Promoted open communication, resolving conflicts among residents through mediation and guidance.
- Implemented and directed engaging programs to benefit residents with special events, exercise classes, and other activities
- Constructed budgets and monitored event costs to accurately manage expenses
- Collaborated with other student services departments to provide comprehensive support for at-risk or struggling students within the residential community.
Barista
Starbucks
06.2022 - 08.2023
- Exhibited excellent communication skills while interacting with customers and coworkers in a professional manner
- Navigated periods of high volume with calm demeanor to keep store operating to standard
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Education
Bachelor of Science (B.S.) - Medical Molecular Biochemistry
The University of British Columbia- Okanagan
06.2024
High School Diploma -
West Nairobi School
Nairobi, Kenya05-2020
Skills
- Critical thinking
- Problem solving
- Strong written and verbal communication
- Adaptable and willing to learn
- Highly motivated
Languages
English
Native or Bilingual
Swahili
Limited Working
Timeline
Server
Cactus Club Cafe
06.2023 - Current
Residence Advisor (RA)
The University of British Columbia- Okanagan
08.2022 - 04.2023
Barista
Starbucks
06.2022 - 08.2023
Bachelor of Science (B.S.) - Medical Molecular Biochemistry
The University of British Columbia- Okanagan
High School Diploma -
West Nairobi School
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