Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Walter Jacques

Riverside

Summary

Experienced with customer service, cash handling and maintaining cleanliness. Utilizes effective communication and teamwork to ensure positive guest experience. Strong work ethic and ability to adapt quickly.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Shift Manager

Taco Bell
10.2022 - Current
  • Supervised daily operations, ensuring adherence to quality and safety standards.
  • Trained and mentored staff, fostering a collaborative team environment.
  • Implemented process improvements that enhanced service speed and efficiency.
  • Managed inventory levels, reducing waste and optimizing stock management.
  • Resolved customer complaints promptly, maintaining high satisfaction levels.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Supervised employees and oversaw quality compliance with company standards for food and services.

Cashier

Taco Bell
09.2017 - 10.2022
  • Handled cash and credit transactions, ensuring adherence to cash handling protocols.
  • Operated cash register for cash, EBT, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with product inquiries, providing excellent service and support.
  • Greeted customers entering store and responded promptly to customer needs.

Education

High School Diploma -

Martin Luther King Jr High School
Riverside, CA
05-2021

Skills

  • Cash handling
  • Decision-making
  • Customer service
  • Computer skills
  • Employee training
  • Workplace safety
  • Accurate money handling
  • Opening and closing procedures
  • Punctual and reliable
  • Energetic and enthusiastic
  • Flexible schedule

Certification

ServSafe

Timeline

Shift Manager

Taco Bell
10.2022 - Current

Cashier

Taco Bell
09.2017 - 10.2022

High School Diploma -

Martin Luther King Jr High School

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Walter Jacques