After-sales Assistance Supervisor
Jubaili Bros Engineering Ltd
, Nigeria
2009 - 07.2024
- Supervise and coordinate aftersales support activities, including responding to customer inquiries, resolving issues, and ensuring customer satisfaction
- Lead a team of aftersales representatives, providing guidance, training, and support to ensure high performance and productivity
- Develop and implement strategies to improve aftersales processes and procedures, resulting in increased efficiency and customer retention
- Collaborate with other departments to address customer concerns and implement solutions to enhance the overall customer experience
- Forklift and scissor lift operating.
