Syed Maaz Mustafa
Summary
Dedicated and detail-oriented individual with a passion for providing exceptional customer service and a strong foundation in financial principles. Seeking a Teller position, to leverage my expertise in cash handling, customer interaction, and financial operations to contribute to the efficiency and success of the bank while further developing my skills in banking services.
Overview
3
3
years of professional experience
Work History
Accounting Assistance Internship
Countax Services Inc.
04.2023 - 10.2023
- Supported senior accountants in preparing and filing tax returns for individual and corporate clients
- Assisted in organizing financial documents, receipts, and records for accurate bookkeeping
- Conducted data entry and maintained client databases with meticulous attention to detail
- Collaborated with team members to ensure timely completion of tasks during peak tax season
- Communicated with clients to gather necessary information and address inquiries in a professional manner
- Utilized accounting software to assist in the preparation of financial statements and reports
- Contributed to the improvement of office efficiency by suggesting and implementing organizational strategies
- Demonstrated strong analytical skills in identifying discrepancies and resolving accounting issues efficiently
Customer Service Representative
Shell
04.2021 - 12.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Provided exceptional customer service by greeting customers, addressing inquiries, and resolving issues promptly and courteously
- Processed cash, credit, and debit transactions accurately and efficiently, ensuring proper reconciliation of cash drawers at the end of each shift
- Demonstrated strong attention to detail in monitoring fuel pumps, handling fuel transactions, and maintaining accurate records of fuel sales
- Collaborated with team members to ensure smooth operations, including coordinating breaks, handling shift transitions, and resolving conflicts effectively
- Followed security protocols and procedures to prevent theft and ensure the safety of customers and staff
- Adapted quickly to changing demands and priorities, multitasking effectively in a fast-paced environment
Education
Bachelor of Commerce
Wilfrid Laurier University
12.2026
Skills
- Cash handling and management
- Excellent customer service skills
- Proficient in Microsoft Office Suite
- Ability to work efficiently in a fast-paced environment
- Strong attention to detail
- Excellent communication skills, both verbal and written
- Ability to work collaboratively in a team environment
- Knowledge of banking regulations and compliance standards
Volunteer
Treasurer, Finance Club 2023 – Present
- Managed club finances, including budgeting and expense tracking
- Organized fundraising events and managed financial transactions
- Collaborated with club officers to plan and execute club activities
Timeline
Accounting Assistance Internship
Countax Services Inc.
04.2023 - 10.2023
Customer Service Representative
Shell
04.2021 - 12.2022
Bachelor of Commerce
Wilfrid Laurier University
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