Waka Akagi
Toronto,ON
Summary
I have tried to anticipate the customer's needs, suggest customizations for them, and make small talk with them. Working at the only drive-through store in the city that took the top sales in Japan, I have communicated with customers in a busy environment. I also worked as an assistant radio and TV professional baseball broadcaster, maintaining accurate scores without mistakes under the unique tension of a live broadcast.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
Starbucks Coffee Japan.,Ltd
Hiroshima, Hiroshima
06.2018 - 06.2022
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Recommended pastries and sandwiches to pair with customers' beverages.
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
- Created signs and displays to advertise store products or events.
Baseball Scorekeeper
RCC Broadcasting Co.,Ltd
Hiroshima
03.2018 - 06.2022
- Recorded scores for each team during the game.
- Displays CG during TV broadcasts. Mainly display balls, strikes, outs, and counts for the next batter.
Education
Some College (No Degree) - Film Studies, Hospitality
Orange Coast College
Costa Mesa, California12-2023
Bachelor in Nutrition -
Yasuda Women's University
Hiroshima, Japan03-2022
Skills
- Beverage Preparation
- Fluent in Japanese
- Product displays
- Team Player
Certification
- Nutritionist in Japan
- Driver Licenses in Japan and international, used to in California
- IELTS score 5.5
Languages
Japanese
Native/ Bilingual
English
Professional
Timeline
Barista
Starbucks Coffee Japan.,Ltd
06.2018 - 06.2022
Baseball Scorekeeper
RCC Broadcasting Co.,Ltd
03.2018 - 06.2022
Some College (No Degree) - Film Studies, Hospitality
Orange Coast College
Bachelor in Nutrition -
Yasuda Women's University
- Nutritionist in Japan
- Driver Licenses in Japan and international, used to in California
- IELTS score 5.5
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