WAI KUEN (STEVEN) KAN
Charlottetown,PE
Summary
Goal-oriented manager with distinguished experience in brand management industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
28
28
years of professional experience
Work History
Sales Manager
ULA ULA BAGS AND ACCESSORIES INC,
09.2021 - Current
- Planned, implemented, and tracked sales and marketing strategies to promote brand products.
- Developed and executed branding campaigns to educate target audiences on product features, benefits and values.
- Organized and delivered training sessions for new product content and technological advancements.
- Consulted with product development teams to enhance products based on customer interest data.
- Managed and oversaw creative projects to drive quality, accuracy and deadline management.
- Cultivated relationships with key stakeholders, vendors and industry influencers to create positive brand experiences.
- Researched and identified new opportunities for product and brand development.
- Spearheaded strategic brand plans for multiple product lines to increase market share and brand awareness.
- Analyzed customer feedback and market trends to make informed decisions about product and brand messaging.
- Researched market trends to identify customer needs and preferences for strategic planning.
- Monitored and evaluated marketing and advertising campaigns to support brand consistency and engagement.
- Coordinated with design and media teams to develop high-quality creative assets.
- Wrote and distributed press releases to increase brand visibility.
Product Developer
ENZODESIGN
09.2013 - Current
- Reviewed products and updates to meet company quality standards, schedule production and work-in-progress tracking and reports.
- Collaborated with manufacturers, operations leaders and sales teammates to ascertain production details.
- Managed supply chains while sourcing material.
- Reviewed products and updates for company quality standards compliance.
- Devised brand and product strategies to drive client satisfaction.
- Assessed competitors products and designs to compare projects.
- Determined consumer demands, industry trends and forecasted sales by conducting trend analysis.
- Developed leather bags and accessories from design conceptualization to client delivery.
- Worked closely with sales, operations and manufacturers to deliver quality leather products production.
- Analyzed user feedback and implemented changes to product design.
Industrial Engineer
Keno Leatherwares Factory Limited
09.1995 - 07.2013
- Aligned production operations to meet higher standards and maximize returns.
- Conducted time study using work measurement tools to validate accuracy of labor standard time.
- Created policies and procedures for quality assurance, best practices and project management.
- Designed improvements to equipment to optimize worker productivity.
- Identified problems and recommended new processes to improve performance and reduce costs.
- Designed labor utilization standards to balance worker efficiency with employee satisfaction, increasing overall productivity and satisfaction.
- Leveraged statistical data on production failures to pinpoint and eliminate flaws in manufacturing processes.
- Streamlined material handling and material flow procedures to reduce overall production times and shorten lead times on custom orders.
- Collected and organized data for use in key decision-making.
- Analyzed information regarding current production, future needs and costs.
- Built inventory management systems for industrial facilities and reviewed existing systems to identify potential for optimization.
- Design and implementation ERP system for this 6000 workers factory
Education
MBA - Business Analysis And Process Management
University of South Australia
Hong Kong09.2005
Bachelor of Science - Industrial Engineering
Toronto Metropolitan University
Toronto, ON06.1995
Skills
With over two decades of involvement in both Harness Racing and Thoroughbred Racing, I bring:
- Experience in developing software for calculating Speed Figures, odds tips, and creating Speed Maps, form guide content building
- Fixed odds calculation and generation
- Proficiency in utilizing HPIbet apps and wagering machines
- Familiarity with Simulcast racing across various tracks
- Strong communication skills, adept at guiding beginners in deciphering program guides
- Knowledge of diverse betting platforms and applications
- Bilingual fluency in English and Chinese
- Proficiency in computer skills: Excel, Word, Photoshop, and AI software
- A profound passion for horse racing and harness racing analysis
- ERP Software
Accomplishments
I've successfully established and expanded a leather goods and accessories brand named ENZODESIGN from ground zero, now distributing products to more than 10 countries and available on over 10 online marketplaces..
Additionally, within a span of three years, I built the ULA ULA bags and accessories brand in Prince Edward Island. This encompassed everything from setting up physical stores, developing products, registering the brand, executing marketing strategies, to sourcing products, all culminating in the brand's presence at www.ulaula.ca.
Prior to launching my own brand, I served as the Chief Operation Officer for a leather goods factory for over 15 years. During my tenure, I significantly expanded the company from a workforce of a few hundred employees to over 6000 individuals. By the time of my departure, the company's annual turnover had reached approximately USD 60 million. I spearheaded the successful implementation of an ERP system(Entrepreneur Requirement Planning), overseeing its development from conception to execution within a span of roughly two years.
Beyond managing the daily operations of the factory, I actively participated in customer product development. My responsibilities included steering the development of products for various renowned international brands such as Samsonite, Kenneth Cole, Calvin Klein, Hugo Boss, SWIMS, TJ MAXX, TUMI, Armani, Zara, among others. Additionally, I introduced cutting-edge technologies into the production line to enhance productivity and product reliability.
My expertise in cost accounting proved instrumental in the effective management of the factory, recognizing its pivotal role in achieving success within the industry.
In my free time, I dedicate a substantial portion to devising horse racing betting formulas. This pursuit allows me to continually enhance my proficiency in statistical analysis and machine learning, reflecting my commitment to ongoing learning and knowledge advancement.
Languages
English
Professional Working
Chinese (Mandarin)
Full Professional
Chinese (Cantonese)
Native or Bilingual
Timeline
Sales Manager
ULA ULA BAGS AND ACCESSORIES INC,
09.2021 - Current
Product Developer
ENZODESIGN
09.2013 - Current
Industrial Engineer
Keno Leatherwares Factory Limited
09.1995 - 07.2013
MBA - Business Analysis And Process Management
University of South Australia
Bachelor of Science - Industrial Engineering
Toronto Metropolitan University
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