WAGMA ZAREER
Etobicoke,ON
Summary
Recent enthusiastic graduate with foundational knowledge in Community Service Work and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist ( Volunteer )
Muslim Welfare Centre (Head office)
2024.07 - 2024.09
- Greeting and Welcoming Visitors, Answering and Managing Calls, Scheduling and Coordination, Administrative Support, Customer Service, Office Management, Security and Safety, Communication, Professionalism.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Call Centre Agent
Impact Auto Auctions
2023.06 - 2024.02
- Handle Calls
- Customer Support
- Manage Information
- Solve Problems
- Meet Targets
- Comply with Policies
- Maintain Product Knowledge
- Continuous Learning
- Team Collaboration.
Education
Community Service Work -
Citi College of Canadian Careers
Canada, ON01.2024
Secondary School Certificate, Science -
School of Learning International
Pakistan, Islamabad01.2022
Bachelor's of Business Commerce -
Allama-E-Iqbal Open University
Pakistan, Islamabad01.2016
Higher Secondary School Certificate, Humanities -
ISB Science School & College
01.2012
Skills
- Team as well as individual player with strong work ethics
- Have command on Microsoft Office 365
- Good Artistic skills
- Strong Management Skills
- Problem Solving and Critical Thinking Skills
- Decision making
- Organization and planning
- Advanced verbal communication skills
- Greeting and Welcoming Visitors
- Answering and Managing Calls
- Scheduling and Coordination
- Administrative Support
- Customer Service
- Office Management
- Security and Safety
- Communication
- Professionalism
- Self-motivation and Flexible
- Effective communication and interpersonal skills
- Time Management
- Listening Skills
- Telephone Etiquette
- Problem-solving skills
- Team Collaboration
- Verbal and written communication
- Handle Calls
- Customer Support
- Manage Information
- Solve Problems
- Meet Targets
- Comply with Policies
- Maintain Product Knowledge
- Continuous Learning
Languages
Dari
Native or Bilingual
English
Full Professional
Pashto
Native or Bilingual
Urdu
Full Professional
Punjabi
Professional Working
Hindi
Limited Working
Persian
Limited Working
Certificates and Awards
- 2022, Silver Medal holder by CDA in Function 23rd March – Event Organizer
- 2021, Certificate of appreciation for valuable contribution to child's development
- 2019, Awarded the Most Co-operative teacher The Educators G-10 Campus
- 2016, Awarded the most active teacher The Educator's G-10 Campus
Timeline
Front Desk Receptionist ( Volunteer )
Muslim Welfare Centre (Head office)
2024.07 - 2024.09
Call Centre Agent
Impact Auto Auctions
2023.06 - 2024.02
Community Service Work -
Citi College of Canadian Careers
Secondary School Certificate, Science -
School of Learning International
Bachelor's of Business Commerce -
Allama-E-Iqbal Open University
Higher Secondary School Certificate, Humanities -
ISB Science School & College
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