Overview
Work History
Education
Skills
Languages
Availability
Telephonenumber
Personal Information
Timeline
Generic

Mitali Walia

Greater Toronto Area,Ontario

Overview

7
7
years of professional experience

Work History

Security Guard/Front Desk Receptionist

Skanna
01.2023 - 06.2024
  • Handling queries and complaints via phone, email and general correspondence
  • Transferring calls as necessary
  • Taking and ensuring messages are passed to the appropriate staff member in time
  • Managing meeting room availability
  • Receiving, sorting, distributing and dispatching daily mail
  • Preparing vouchers
  • Handling transcription, printing, photocopying and faxing
  • Preparing daily reports and shift end notes and submit it before deadline
  • Check whether any system is working properly or not
  • Guide visitors how to make visitor card
  • Managing security and telecommunication system.

Front Cashier

Toronto Pearson International Airport at Duty free stores
09.2022 - 12.2022
  • Confidence and proven experience working under pressure and impatient customers
  • Attention to detail by ensuring they scan all products and bill customers accurately
  • Patience when customers decide to change their purchase decisions during the checkout process
  • Punctuality so that all employees can work shifts and cashiers are present before the store opens
  • Knowledge of point of sale (POS) tools for creating accounts and generating reports
  • Multi-tasking ability at the counter.

Academic Coordinator/ Mathematics teacher

Bright Paragon High School
07.2017 - 04.2022
  • Provide professional leadership and management of the subject in order to secure high quality teaching, the effective use of resources and improved standards of learning and achievement for all students
  • Model and promote best practice in the teaching and learning in the subject
  • Establish, evaluate and develop the academic aims and standards of the Math, English, and Science curriculum and assessment
  • Take overall responsibility for Lower School curriculum leadership
  • Lead on pedagogical initiatives and approaches
  • Keep up to date with changes and initiatives in education
  • Lead on pupil progress and tracking systems in core subject areas
  • Assist the Head of Lower School in establishing and maintaining a vibrant and thriving school.

Education

International Business Management -

Niagara College School of Management
12.2022

Masters in Economics, Macro-Economics, Micro-economics Analysis, Money and Banking, International Economics, Public Economics, Basic Quantitative Methods, Economics of Agriculture -

Punjabi University
05.2019

Bachelor of Science, Physics, Chemistry, Mathematics -

Punjabi University
05.2012

Skills

  • Self-motivated
  • Proficient in Microsoft Suite: -MS WORD, MS POWERPOINT, MS Excel- VLOOKUP, HLOOKUP, MS OUTLOOK
  • Cash Management
  • Communication Skills - written and verbal
  • Analytical and detail-oriented
  • Team player
  • Independent decision making
  • Strong work ethics
  • Organizational skills and deadline-driven
  • Time management

Languages

English
Punjabi
Hindi

Availability

Full-time (Day, Afternoon)

Telephonenumber

6472396034

Personal Information

Status: Permanent Residence

Timeline

Security Guard/Front Desk Receptionist

Skanna
01.2023 - 06.2024

Front Cashier

Toronto Pearson International Airport at Duty free stores
09.2022 - 12.2022

Academic Coordinator/ Mathematics teacher

Bright Paragon High School
07.2017 - 04.2022

Masters in Economics, Macro-Economics, Micro-economics Analysis, Money and Banking, International Economics, Public Economics, Basic Quantitative Methods, Economics of Agriculture -

Punjabi University

Bachelor of Science, Physics, Chemistry, Mathematics -

Punjabi University

International Business Management -

Niagara College School of Management

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Mitali Walia