Wafaa Husein
Calgary,AB
Summary
Administrative professional with background in accounting and finance. Extensive knowledge of Microsoft Excel and Sage50 software. Call Center Representative with expertise providing customer support in high call volume environments. Exceptional computer aptitude and telephone etiquette. providing excellent customer service through active listening and problem solving Skills Strong Organizational Skills Multi-tasking abilities.
Overview
13
13
years of professional experience
Work History
Accounts Payable Clerk
Triovest
Calgary, AB
01.2024 - 05.2024
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Maintained good working relationships with vendors and resolved disputes.
- Maintained high level of data integrity by consistently updating vendor information in the system accurately.
- Maintained accurate financial records by regularly reconciling accounts payable transactions.
- Updated accounting ledgers and journals to balance statements and maintain consistent records.
Accounts Payable Clerk
Maxfield LP
Crossfield, AB
07.2023 - 12.2023
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Prepared vendor invoices and processed incoming payments.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
- Demonstrated adaptability during peak workload periods while maintaining high-quality results and meeting tight deadlines.
Accounts Receivable/Accounts Payable Clerk
Landsolutions
Calgary
03.2023 - 06.2023
- Upheld high standards of professionalism by adhering to established accounting policies, procedures, and ethical guidelines throughout daily tasks.
- Reduced late payments by maintaining strong relationships with clients and implementing effective follow-up procedures.
- Improved financial accuracy by thoroughly reconciling accounts and identifying discrepancies on a monthly basis.
- Expedited financial close process with diligent preparation of supporting documentation for month-end reconciliations.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Contributed to month-end closing procedures by preparing detailed accounts receivable aging reports for management review.
Inbound Warehouse Associate
Landtran Logistics
Calgary, AB
08.2022 - 02.2023
- Streamlined inbound processes by accurately receiving, sorting, and storing incoming shipments.
- Unloaded pallets and deliveries and organized products in warehouse.
- Improved warehouse efficiency by organizing and maintaining a clean, safe work environment.
- Facilitated efficient movement of materials throughout the facility using various equipment such as forklifts, pallet jacks, and hand trucks.
- Reduced order processing time with diligent inspection of inventory for damages or discrepancies.
- Enhanced team productivity by assisting in training new warehouse associates on proper procedures and best practices.
Financial Accounting Assistant
AITHR Automotive
Calgary, AB
03.2021 - 07.2022
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Reported financial data and updated financial records in ledgers and journals.
- Typed and submitted correspondence, memos, drafts and emails.
- Applied mathematical abilities to calculate and check figures in accounting systems.
- Stayed on top of applicable federal and state requirements to minimize legal and financial risks.
- Verified timekeeping records and handled any discrepancies with employees.
Accounting Clerk
Mainstreet Equity Corporation
Calgary, AB
07.2017 - 02.2020
- Performed a wide range of data entry, including expenses and sales
- Balanced reports to submit for approval and verification
- Compiled budget figures by reviewing past budgets, evaluating estimated income and assessing expenses
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable
- Reconciled account information and reported figures in general ledger by comparing to bank account statement every 2 weeks
- Assessed data and information to review entries, calculations and billing codes to proofread
- Maintained accurate and complete documentation for all financial department procedures
- Processed all incoming and outgoing invoices and payments.
Credit Specialist
Credit slab
04.2016 - 03.2017
- Proactively identified solutions for customers experiencing credit issues
- Monitored the appropriateness of credit limits on customers, making changes as required
- Conducted financial review of customer lines of credit by assessing company financials and initiating credit application reviews
- Directed multiple client accounting system conversions into web-enabled Oracle financial platform
- Contacted customers to collect outstanding payments via one-time or negotiated installment methods.
Representative
SureCall Contact Centers
06.2013 - 01.2016
- Managed a high-volume workload within a deadline-driven environment
- Resolved an average of 750 inquiries in any given week and consistently met performance benchmarks in all areas (speed, accuracy, volume)
- Became the lead "go-to" person for new reps and particularly challenging calls as one of the company's primary mentors/trainers of both new and established employees
- Completed voluntary customer service training to achieve ways to enhance customer satisfaction and improve productivity
- Build rapport, listen, clarify and manage conversational flow
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Sales associate
Mappins, Chinook Mall
02.2011 - 05.2013
- Coordinated all aspects of guest services, including supply monitoring and facility maintenance
- Handled guest complaints calmly and professionally
- Promptly attended to guest needs concerning Size, clarity, cut, and price
- Maintained a solid knowledge based on all jewelry products and service
- worked with sales team to collaboratively reach sales targets, consistently meeting or exceeding personal quotas .
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Accounting Intern
Express Show Services
01.2012 - 01.2013
- Opening accounts for client's and disbursing funds from account to creditors., Quickly respond to queries relating to invoices and ensuring invoices are validated and accurately processed
- Accounts Payable- Uploading and posting all payable files
- Process Accounts receivable-deposits, applying receipts, and billing
- Prepared weekly cash balance reports and financial statement.
Education
Diploma - Calgary
CDI College Accounting
2012
Skills
- Document Coding and Classification
- Record Reconciliation
- Accounts Payable
- Data Analysis
- Financial Recordkeeping
- Figures Calculations
- Bank Statement Reconciliation
Languages
English
Timeline
Accounts Payable Clerk
Triovest
01.2024 - 05.2024
Accounts Payable Clerk
Maxfield LP
07.2023 - 12.2023
Accounts Receivable/Accounts Payable Clerk
Landsolutions
03.2023 - 06.2023
Inbound Warehouse Associate
Landtran Logistics
08.2022 - 02.2023
Financial Accounting Assistant
AITHR Automotive
03.2021 - 07.2022
Accounting Clerk
Mainstreet Equity Corporation
07.2017 - 02.2020
Credit Specialist
Credit slab
04.2016 - 03.2017
Representative
SureCall Contact Centers
06.2013 - 01.2016
Accounting Intern
Express Show Services
01.2012 - 01.2013
Sales associate
Mappins, Chinook Mall
02.2011 - 05.2013
Diploma - Calgary
CDI College Accounting