Wacey Black Water
Fort Macleod,AB
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
22
22
years of professional experience
Work History
Receptionist, Intake Worker
Kainai Healing Lodge Center
09.2018 - 07.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Contributed to a positive work environment through effective teamwork and open communication among colleagues.
- Enhanced Client satisfaction with timely and accurate information during the intake process.
- Communicated with referral sources, physicians, and associated staff to review documentation.
- Entered referrals into AMIS data base system.
Apprentice, Hair Stylist
Tommy Guns
09.2015 - 08.2016
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
- Assisted hair stylists with colorwork by applying base colors and toners.
- Answered telephone calls to provide information and schedule new appointments.
- Prepared clients for hair cuts and styles with soothing shampoo work.
Butcher
Maple Leaf
07.2009 - 05.2014
- Complied with food safety, hygiene and sanitation regulations for safe food preparation.
- Cut, trimmed and ground meats such as pork to prepare for packaging and sale.
- Collaborated with team members to ensure efficient workflow, resulting in smooth daily operations.
- Maintained high standards of hygiene and cleanliness, adhering to strict sanitation regulations within the butcher shop.
- Trimmed fat and removed bones for high-quality, well-presented cuts of meat.
Sales Associate
The Hudson's Bay
06.2010 - 09.2010
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
Cooker Operator, Cashier
Little Caesars Pizza
12.2003 - 05.2004
- Maintained a clean, safe workspace by adhering to strict sanitation guidelines and safety regulations.
- Enhanced kitchen efficiency by streamlining cooking processes and organizing workstation layouts.
- Developed strong multitasking skills to manage multiple orders simultaneously while maintaining accuracy and efficiency.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Babysitter
Tanya Eagle Speaker, Myron Eagle Speaker
01.2002 - 03.2002
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Education
High School Diploma -
Kainai High School
Cardston, ABHair Stylist
LA School of Hair Design
Lethbridge, AB06.2015
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Verbal and written communication
- Customer/Client relations
- Greeting and Seating Clients
- Documentation And Reporting
Languages
Black Foot
Professional Working
Hobbies
Photography and Scrap Booking
Horse Back Riding
Pickle Ball
Reading Books
Timeline
Receptionist, Intake Worker
Kainai Healing Lodge Center
09.2018 - 07.2023
Apprentice, Hair Stylist
Tommy Guns
09.2015 - 08.2016
Sales Associate
The Hudson's Bay
06.2010 - 09.2010
Butcher
Maple Leaf
07.2009 - 05.2014
Cooker Operator, Cashier
Little Caesars Pizza
12.2003 - 05.2004
Babysitter
Tanya Eagle Speaker, Myron Eagle Speaker
01.2002 - 03.2002
High School Diploma -
Kainai High School
Hair Stylist
LA School of Hair Design