Compassionate Outreach Worker with over 7 years of experience in providing essential support to marginalized communities. Strengths include crisis management, community engagement, and effective interpersonal communication skills. Previous work has resulted in improved local resources accessibility and increased community involvement in wellness programs.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Basketball Coach/Mentor
TCHC
Toronto, ON
04.2025 - Current
Designed and implemented practice plans for skill development and team cohesion.
Organized and led team meetings to discuss goals and progress.
Coordinated player recruitment efforts to build a competitive roster.
Mentored assistant coaches in practice execution and player management.
Instructed players in proper techniques for shooting, dribbling, passing, rebounding, defense and offense.
Created a positive learning environment that encouraged respect among teammates while fostering an atmosphere of sportsmanship.
Motivated and encouraged student athletes to make best effort during practices and games.
Assessed player abilities and assigned positions according to individual strengths.
Facilitated post-game discussions with teams focusing on areas needing improvement or celebration of successes achieved.
Youth Case Worker
Dixon Hall
Toronto, ON
02.2025 - Current
Assisted youth with daily activities and personal care needs.
Provided emotional support and guidance to at-risk youth.
Collaborated with team members to develop individualized care plans.
Documented daily interactions and progress in case notes accurately.
Supervised youth recreational activities and facilitated workshops surrounding self-development, education and employment.
Maintained accurate records of daily activities, progress notes, and incident reports.
Monitored activities and maintained safe living and learning environment for youth to thrive.
Mentored and supported young people through collaborative activities and social programs.
Assisted in developing and implementing behavior management strategies with youth in care.
In-School Support Worker
Dixon Hall
Toronto, Ontario
02.2025 - Current
Supported clients in developing life skills and achieving personal goals.
Provided guidance to students during academic and social challenges throughout the school day.
Facilitated communication between teachers, parents, and support staff regarding student needs.
Organized resources and materials for educational programs and extracurricular activities.
Coordinated with external agencies to provide additional services and resources for students.
Maintained accurate records of student attendance and grades.
Conducted weekly meetings with faculty to discuss student progress and concerns.
Tracked data related to student performance in order to measure effectiveness of interventions.
Youth Mentor
MLSE LaunchPad
Toronto, Ontario
02.2023 - Current
Guided youth in personal development through structured mentoring programs.
Facilitated workshops to enhance teamwork and communication skills among participants.
Collaborated with community organizations to expand youth engagement opportunities.
Implemented individualized action plans based on youth interests and goals.
Supported participants in setting and achieving personal milestones and objectives.
Organized recreational activities to promote physical fitness and well-being.
Fostered a safe and inclusive environment for all youth participants during sessions.
Collaborated with parents, teachers, counselors, and other professionals to ensure positive outcomes for youth.
Youth Outreach Worker
Young Generation- Founder
Toronto , ON
01.2019 - Current
Developed engaging programs to empower youth in the community.
Facilitated workshops promoting life skills and personal development.
Collaborated with local organizations to enhance outreach efforts.
Provided mentorship and guidance to at-risk youth participants.
Organized events that fostered community involvement and support.
Assessed individual needs to tailor support services effectively.
Coordinated volunteer efforts to expand program reach and impact.
Directed activities to foster social and emotional development for at-risk youth.
Assisted with the development of individualized service plans for at-risk youth.
Assessed mental health needs of youth through interviews, observation techniques, psychological testing.
Pool Builder
Bona Vista Pools
Toronto, ON
03.2022 - 09.2022
Constructed custom pools according to client specifications and design plans.
Collaborated with teams to ensure project timelines and quality standards were met.
Operated heavy machinery for excavation and site preparation for pool installations.
Installed pool components, including liners, pumps, and filtration systems efficiently.
Maintained tools and equipment to ensure safe and effective operations on-site.
Ensured proper engineering standards were met during pool construction.
Prepared estimates for clients based on their requests regarding pool design, size and features.
Maintained accurate records of all work completed on each job site.
Warehouse associate
Amazon
Toronto, ON
11.2020 - 01.2022
Operated warehouse equipment to move and organize inventory efficiently.
Received and processed incoming shipments, ensuring accurate stock levels.
Picked and packed customer orders following strict quality standards.
Assisted team members with training on operational procedures and safety protocols.
Conducted regular inventory checks to verify stock accuracy and availability.
Packed and labeled merchandise to prepare for loading and shipment to customers.
Used pallet jacks to move items to and from warehouse locations.
Received deliveries, scanned packages, and updated orders in internal database.
Labeled containers correctly for product identification purposes.
Financial Services Analyst at Tata Consultancy Services(Bank of Montreal Client)Financial Services Analyst at Tata Consultancy Services(Bank of Montreal Client)