Vrushabh Shah
Brampton,Ontario
Summary
Dynamic professional with proven expertise in inventory management and customer service at Pharmasave Martin Grove Pharmacy. Excelled in dosage form preparation and resolving complaints, enhancing customer satisfaction. Demonstrated leadership as Security Supervisor at Onyx Guard and Services, significantly improving security protocols and staff performance. Skilled in technical troubleshooting and pharmaceutical calculations, committed to safety and efficiency.
Overview
3
3
years of professional experience
Work History
Pharmacy Assistant
Pharmasave Martin Grove Pharmacy
04.2024 - Current
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Kept pharmacy counter and related areas clean, neat and organized.
- Supported operations with filing, copying and faxing.
- Updated computer system with current customer, payment and inventory information.
- Counted and labeled prescriptions with correct item and quantity.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
Security Supervisor
Onyx Guard and Services
03.2022 - 04.2024
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Screened vendors and contractors before granting access to restricted areas within mall.
- Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
Education
Data Analytics
St. Clair College of Applied Arts And Technology
Windsor, ON04-2023
Bachelor of Computer Application
NEFTU
India 07-2019
Skills
- Dosage form preparation
- POS system operation
- Data entry
- Organizing supplies
- Pharmaceutical calculations
- Product restocking
- Resolving complaints
- Document filing
- Answering customer questions
- Verifying orders
- Inventory reconciliation
- Technical troubleshooting
Languages
English
Professional Working
Timeline
Pharmacy Assistant
Pharmasave Martin Grove Pharmacy
04.2024 - Current
Security Supervisor
Onyx Guard and Services
03.2022 - 04.2024
Data Analytics
St. Clair College of Applied Arts And Technology
Bachelor of Computer Application
NEFTU
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