VRUNDA MISTRY
London,Canada
Summary
Motivated and reliable cleaning and customer service professional with 4+ years of hands-on experience in residential and commercial cleaning, food service, and cash handling. Committed to maintaining high hygiene standards and delivering outstanding service in fast-paced environments. Seeking a full-time opportunity to contribute strong multitasking and client service skills in a team-focused workplace.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Easy Go Cleaning Services
London, Canada
03.2025 - Current
- Delivered high-standard basic and deep cleaning services across homes and offices.
- Performed dusting, mopping, vacuuming, and sanitizing using eco-friendly products.
- Conducted carpet shampooing with professional-grade equipment.
- Managed post-construction and move-in/out cleanups.
- Assisted in Airbnb turnover: changing linens, restocking supplies, and sanitizing rooms.
- Conducted client follow-ups to ensure satisfaction and addressed concerns promptly.
Cashier (Full-Time)
Churchs Texas Chicken
London, Canada
12.2024 - Current
- Greeted customers and guided them through menu selections.
- Processed transactions using cash, credit/debit cards, and mobile payment systems.
- Maintained cleanliness of cashier station and dining area.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Resolved customer concerns professionally, improving service satisfaction.
Self-Employed Cleaning Assistant
Contract Work
London, Canada
01.2023 - 01.2024
- Provided personalized cleaning services for residential clients.
- Trained and supervised new staff in cleaning protocols and safety practices.
Education
Diploma - Landscape Design
Fanshawe College
London, ON, Canada09.2027
Diploma - Architectural Assistantship
Government Polytechnic for Girls
Ahmedabad, India08.2023
Skills
- Residential & Commercial Cleaning
- Customer Service & Order Taking
- Cash Handling & POS Operations
- Food Safety & Hygiene Compliance
- Microsoft Office (Word, Excel, PowerPoint)
- Fast-Paced Environment Adaptability
- Team collaboration and communication
- Attention to Detail
- Time Management & Multitasking
- CPR & Emergency Response Awareness
- AutoCAD drafting
- Landscape design
Certification
- Food Handler Certified, Foodsafe4u by Excellent Learning
- Smart Serve Certified, Smart Serve Ontario
- CPR / AED / First-Aid, National CPR Foundation
Additional Details
Full-time, Residing in London, ON, Legally eligible to work in Canada, Willing to provide upon request
Timeline
Customer Service Representative
Easy Go Cleaning Services
03.2025 - Current
Cashier (Full-Time)
Churchs Texas Chicken
12.2024 - Current
Self-Employed Cleaning Assistant
Contract Work
01.2023 - 01.2024
Diploma - Landscape Design
Fanshawe College
Diploma - Architectural Assistantship
Government Polytechnic for Girls
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