V Rubby Bhalla
Caledon,ON
Summary
Accomplished Mortgage Agent and Sales Specialist with a proven track record at GNE Mortgages and Lowe's (rona), adept in loan processing and customer service. Excelled in negotiating favorable terms and exceeding sales targets, demonstrating exceptional problem-solving and leadership skills. Increased loan approvals and sales revenue by fostering trust-based client relationships and leveraging detailed financial assessments. Professional with experience in mortgage industry, ready to drive impactful outcomes. Strong focus on team collaboration and achieving results. Skilled in client relationship management, financial analysis, and regulatory compliance. Reliable and adaptable to changing needs, ensuring optimal service and successful transactions.
Overview
14
14
years of professional experience
Work History
Mortgage Agent
GNE Mortgages
409 Matheson Blvd E, Mississauga , Ontario, L4Z2H2
03.2023 - Current
- Provided thorough explanations of various mortgage products to clients, assisting them in selecting the best option for their needs.
- Maintained a high level of professionalism in all interactions, fostering trust and building long-term client relationships.
- Negotiated favorable mortgage terms with lenders, resulting in lower interest rates and fees for clients.
- Assisted clients throughout the entire mortgage process, from initial consultation to closing day support.
- Conducted post-closing follow-ups with clients to maintain relationships and encourage future referrals, contributing to long-term business growth.
- Prepared comprehensive loan packages for submission to lenders, ensuring completeness and accuracy of documentation.
- Increased loan application approvals by providing detailed and accurate financial assessments for clients.
Sales Specialist
Lowe's (rona)
10111 Heart Lake Rd. Brampton, On. L6Z 0E4
05.2015 - 06.2019
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
- Collaborated with cross-functional teams to deliver comprehensive solutions for clients'' needs.
- Stayed current on industry trends by attending workshops, seminars, reading trade publications; applying newly acquired knowledge into daily activities.
- Built strong client relationships through consistent communication and effective problemsolving.
- Provided first-rate service to all customers and potential customers.
- Coached junior sales team members on best practices, contributing to their professional development and overall success.
Sales Representative
Alfa Optical
110 Pertosa Dr. Brampton, On. L6X 5E9
10.2010 - 10.2013
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Enhanced customer satisfaction by providing comprehensive product demonstrations.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Applying Insurance benefits for customers need .
- Deal with all insurance brokerages .
Education
MORTGAGE AGENT - License No: M23005619
REMIC
2175 SHEPPARD AVE E. SUIT 307 NORTH YORK,ON.M2J1W803.2023
Master of Science - Public Health And Nutrition
Govt. College of Girls
Punjab, India04.2006
Post Graduate Diploma in Computer Application -
CAL C Institute
Punjab , India03.2005
Bachelor of Science - BSC Medical
Modi College
Punjab , India04.2003
Skills
- Goal-Oriented
- Closing process facilitation
- Document Preparation
- Loan Processing
- Document analysis
- Leadership skills
- Multitasking Abilities
- Customer service-focused
- Sales Development
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
Timeline
Mortgage Agent
GNE Mortgages
03.2023 - Current
Sales Specialist
Lowe's (rona)
05.2015 - 06.2019
Sales Representative
Alfa Optical
10.2010 - 10.2013
MORTGAGE AGENT - License No: M23005619
REMIC
Master of Science - Public Health And Nutrition
Govt. College of Girls
Post Graduate Diploma in Computer Application -
CAL C Institute
Bachelor of Science - BSC Medical
Modi College