Vladyslav Viunov
Toronto,ON
Summary
Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Motivated waiter with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
1
1
year of professional experience
Work History
Waiter
Chateau Slavutich
09.2019 - 12.2020
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Informed customers about daily and seasonal specials.
- Trained new servers on restaurant policies and procedures.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
High School Diploma -
NTU "KhPI"
Kharkiv05.2016
Skills
- Workflow Coordination
- Table Preparation
- Traffic Calming
- Bathroom Servicing
- Guest Relations
- Adaptable and Flexible
- Process Monitoring
- Service Prioritization
- Warm and Friendly
Timeline
Waiter
Chateau Slavutich
09.2019 - 12.2020
High School Diploma -
NTU "KhPI"
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