Antoine Crivelli
Montreal
Summary
Meticulous Waiter with three years of experience. Expert in Italians dining and handling large orders while maintaining fantastic customer service skills. Great memory for menus and inventories with dedication to top-of-the-line dining experiences.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Waiter
Iberica
2021.06 - 2023.08
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Waiter
le Richmond
2019.07 - 2020.11
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Busboy
Le richmond
2019.02 - 2019.07
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Assisted wait staff with timely food delivery and guest requests.
- Trained new staff in bussing and cleaning procedures.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
Waiter
Jamie's restaurant
2018.08 - 2018.12
Barista
le marché italien le richmond
2017.09 - 2018.01
- Recommended products based on solid understanding of individual customer needs and preferences.
- Maintained supply levels in counter and customer areas to meet typical demands.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Education
Master of Science - Finance
University of New South Wales
Sydney, NS02.2019
BBA - Finance
HEC Montréal
Montreal, QC06.2017
Skills
- Menu Memorization and Presentation
- Food Safety Standards
- Team Player
- High Volume Dining
- Warm and Friendly
- Workflow Coordination
- Cleaning and Sanitizing
Certification
- CFA - level 1
Timeline
Waiter
Iberica
2021.06 - 2023.08
Waiter
le Richmond
2019.07 - 2020.11
Busboy
Le richmond
2019.02 - 2019.07
Waiter
Jamie's restaurant
2018.08 - 2018.12
Barista
le marché italien le richmond
2017.09 - 2018.01
Master of Science - Finance
University of New South Wales
BBA - Finance
HEC Montréal
- CFA - level 1
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