Maintained a high level of cleanliness in clients'' homes, resulting in increased customer retention and referrals.
Collaborated with team members to complete large-scale cleaning projects on time and within budget constraints.
Developed strong relationships with clients, earning trust through reliability and attention to detail.
Delivered tailored housekeeping services that met each client''s specific preferences, leading to higher levels of satisfaction.
Established a reputation for punctuality, professionalism, and dependability that contributed to high levels of client satisfaction and repeat business.
Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
Provided excellent house cleaning and maid services to clients.
Adhered to professional house cleaning checklist.
Housekeeper
Novotel Hotel Silver Group
04.2023 - 09.2023
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Hand-dusted and wiped down hotel furniture, fixtures, and window sills to keep areas clean and comfortable.
Waitress
Amber Food
05.2022 - 02.2023
Remained calm and poised when dealing with difficult customers or during busy shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Used cash registers and credit card machines to cash out customers.
Greeted new customers, discussed specials, and took drink orders.
Education
Bachelor of Science - Logistics And Supply Chain Management
Eastern Ukrainian National University Named After
Lugansk, Ukraine
06.2012
Skills
Dependable and Responsible
Attention to Detail
Do wet cleaning
Do dry cleaning
Know how to wash windows, floors, windowsills
Clean furniture from dust and dirt
Garbage removal
Compliance with dress code and chain of command
Timeline
House Cleaner
Chisto Cleaning Company
10.2023 - Current
Housekeeper
Novotel Hotel Silver Group
04.2023 - 09.2023
Waitress
Amber Food
05.2022 - 02.2023
Bachelor of Science - Logistics And Supply Chain Management