A detail-oriented professional with years of experience in retail and proven records of delivering excellent customer service. Knowledgeable about product merchandising, payment processing, and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and a superior work ethic.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Retailer
Toner Technologies Nigeria Limited
05.2016 - 02.2023
Provide friendly and professional service to customers, resolve issues and ensure their satisfaction
Processing and receiving customer’s payment and also issuing receipts to customers
Receive and process shipment of goods and arrangement of goods in the warehouse
Ensure that goods are properly labeled and arranged in the display shelve
Clean-up work environment
Perform other duties as assigned.
Front desk officer
BLUE HORIZON COMPANY
10.2011 - 01.2016
Handling calls, taking messages and handling correspondence
Handling clients’ complaints
Purchase office supplies
Directing clients to designated offices.
Cyber café assistant
SKYSAT CAFÉ
09.2007 - 09.2009
Assist customers with the use of computers and applications
Assist customers who encounter difficulty in accessing sites, downloading content and emailing
Help customers create email and social media accounts, make photocopies and print out documents.
Education
Bachelors of Arts in Philosophy -
Ebonyi State University
Post Graduate Diploma in Human Resource Management -
College of New Caledonia
01.2025
Skills
Effective in verbal and written communication
Excellent customer relationship
Excellent in organization and time management
Enthusiastic, passionate and punctual
Dedicated to quality service delivery
Inventory Counts
Store operations
Certification
Food Safe Level 1
Timeline
Retailer
Toner Technologies Nigeria Limited
05.2016 - 02.2023
Front desk officer
BLUE HORIZON COMPANY
10.2011 - 01.2016
Cyber café assistant
SKYSAT CAFÉ
09.2007 - 09.2009
Bachelors of Arts in Philosophy -
Ebonyi State University
Post Graduate Diploma in Human Resource Management -