Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Viviana Suarez

Santa Rosa,CA

Summary

Highly motivated and committed Medical Assistant with superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Hardworking and passionate job seeker with strong organizational skills eager to secure medical assistant position.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Security Officer

BlackStone Consulting INC.
10.2022 - Current
  • Monitored premises to ensure safety of personnel and property.
  • Conducted routine patrols to identify security risks and ensure compliance with protocols.
  • Responded promptly to incidents, coordinating with law enforcement as necessary.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Developed incident reports detailing observations and actions taken during shifts.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.

Quality Control Inspector

Almaden
10.2021 - 10.2022
  • Conducted thorough inspections of incoming materials and finished products to ensure quality standards.
  • Identified defects and inconsistencies, documenting findings for corrective action.
  • Collaborated with production teams to refine processes and enhance product quality.
  • Utilized inspection tools and equipment, maintaining calibration for accurate results.
  • Communicated with production team members about quality issues.
  • Evaluated components and final products against quality standards and manufacturing specifications.

Medical Assistant

Dr. Eric S. Schmidt, Orthopedic
10.2019 - 01.2020
  • Assisted in patient examinations, ensuring comfort and confidentiality throughout the process.
  • Educated patients on treatment plans and preventive care, fostering improved health outcomes through effective communication.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Prepared and maintained examination rooms, ensuring cleanliness and readiness for patient visits.
  • Documented patient information accurately in electronic health records, enhancing data integrity and accessibility.

Phlebotomist Intern

Providence Santa Rosa Memorial Hospital
09.2017 - 10.2017
  • Collected blood samples using venipuncture and capillary techniques, ensuring patient comfort and safety.
  • Maintained accurate patient records in electronic health systems, improving data retrieval efficiency.
  • Assisted in preparing specimens for laboratory analysis, adhering to strict quality control standards.
  • Educated patients about procedures, enhancing understanding and reducing anxiety during blood draws.
  • Improved overall patient experience with compassionate bedside manner and clear communication.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Ensured accurate labeling of specimens, preventing mix-ups and guaranteeing correct test results.
  • Reduced patient anxiety during blood draw procedures with empathetic communication style and gentle technique.
  • Maintained sterile work environment for accurate results and patient safety.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Verified patients' identification for proper sample collection.

Education

High School Diploma -

Elsie Allen High Scool
Santa Rosa, CA
06.2015

Associates of Medical Assisting - Medical Assistant

Empire College
Santa Rosa, CA
06-2019

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Specimen labeling
  • Adaptable
  • Medical procedures
  • Phlebotomy techniques
  • Immunization administration
  • CPR
  • Patient-focused care
  • BLS

Certification

  • CMA - Certified Medical Assistant
  • CPT1- Certified Phlebotomy Technician I

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Security Officer

BlackStone Consulting INC.
10.2022 - Current

Quality Control Inspector

Almaden
10.2021 - 10.2022

Medical Assistant

Dr. Eric S. Schmidt, Orthopedic
10.2019 - 01.2020

Phlebotomist Intern

Providence Santa Rosa Memorial Hospital
09.2017 - 10.2017

High School Diploma -

Elsie Allen High Scool

Associates of Medical Assisting - Medical Assistant

Empire College

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