Zoey Hunter
San Francisco
Summary
To obtain a position that highlights the multiple skills that I have developed over the course of my work career, and to gain more positive employment skills that will be an asset in the future.
Overview
14
14
years of professional experience
Work History
Security Officer
UCSF Medical Center at Mission Bay
San Francisco
12.2021 - Current
- Investigated reported incidents of theft or vandalism to identify causes and prevent recurrence.
- Prepared detailed reports on irregularities or violations to inform management and enhance security protocols.
- Maintained daily logs, documenting all security-related incidents.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Assisted visitors with directions and general information.
Security at UCSF
Allied Universal Security Services
San Francisco
06.2020 - 12.2021
- Monitored entrances and exits to prevent unauthorized personnel or prohibited items from entering premises.
- Adhered to post orders while maintaining a visible presence around the property.
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
- Greet staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Provided friendly and professional assistance to employees, visitors and customers.
- Verified customer information in order to ensure accuracy of data entry into the system.
Front Desk Receptionist
European Wax Center
San Francisco
12.2019 - 05.2021
- Delivered exceptional customer service by promptly addressing inquiries via phone and email, enhancing customer satisfaction.
- Coordinated scheduling of meetings and follow-up appointments, optimizing time management for all parties involved.
- Processed payments and issued accurate receipts, ensuring clarity in financial transactions for customers.
- Updated customer information in databases regularly to ensure accuracy of records.
Patient Support Assistant
MGA Healthcare /UCSF
01.2019 - 06.2020
- Sanitized patient rooms after discharge to maintain hygiene standards and promote patient safety.
- Ensured clean, sanitary environment to enhance safety and well-being of patients, visitors, and staff.
- Conducted inspections of guest rooms for cleanliness and maintenance to prepare for incoming guests.
Cashier
Banana Republic (Flagship)
04.2012 - 12.2014
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and shared information about promotions to drive engagement and sales.
- Informed customers about credit card products to facilitate informed purchasing decisions.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Managed fitting room operations, enhancing customer satisfaction and comfort.
Education
High School Diploma -
5 Keys Charter School
San Francisco, CA06-2012
Some College (No Degree) - General Studies
City College of San Francisco
San Francisco, CASkills
- HIPAA Compliance
- HIPAA and OSHA regulations
- Medical Terminology
- Patient Registration
- Customer Assistance
- Conflict Resolution
- Organizational skills
- Security Protocols
- Information Collection
- Word,Excel,Email
- Customer communications
- POS Systems
- Cash Register Operation
- Money Handling
- Flexible Schedule
- Word,Excel,Email
- Customer communication
Education and Training
other
Timeline
Security Officer
UCSF Medical Center at Mission Bay
12.2021 - Current
Security at UCSF
Allied Universal Security Services
06.2020 - 12.2021
Front Desk Receptionist
European Wax Center
12.2019 - 05.2021
Patient Support Assistant
MGA Healthcare /UCSF
01.2019 - 06.2020
Cashier
Banana Republic (Flagship)
04.2012 - 12.2014
High School Diploma -
5 Keys Charter School
Some College (No Degree) - General Studies
City College of San Francisco