Vivian Long
Markham
Summary
Dynamic professional with a diverse background in customer service, healthcare, and youth education. Excelled at previous positions at enhancing onboarding processes and demonstrating exceptional problem-solving and communication skills. Proven leadership in supervising teams and implementing safety protocols. Skilled in computer applications and knowledgeable in healthcare regulations, contributing to efficient and compliant operations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Postal Clerk
Canada Post
06.2023 - 09.2024
- Assisted customers with package shipping, ensuring proper labeling and timely delivery.
- Trained new employees on postal procedures, regulations, and company policies leading to a smoother onboarding process.
- Processed money orders, cashier''s checks, and other financial transactions with precision and attention to detail.
Youth Daycare Supervisor
Gym-O-Gym
05.2023 - 08.2023
- Monitored camper behavior during activities, effectively handling discipline situations and encouraging positive behavior.
- Created interesting and educational lesson plans and implemented activities while engaging with children.
- Supervised, guided and assisted students during crafts, art projects, games and other activities to provide developmental stimulation.
Pharmacy Assistant Co-op
Shoppers Drug Mart
02.2023 - 06.2023
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Assisted pharmacy staff with preparing medications and filling orders.
Youth Summer Camp Counselor
Markham Chinese Baptist Church
08.2022 - 09.2022
- Maintained accurate records of camper attendance, incident reports, and medical information to ensure proper documentation for all activities.
- Provided emotional support to campers when needed, fostering a sense of belonging within the community.
- Collaborated with team members during pre-season training sessions in order to build a cohesive counselor unit and provide the best possible care to campers.
Education
Bachelor of Science - Health Science
Wilfrid Laurier University
Waterloo, ON01-2028
High School Diploma -
Pierre Elliott Trudeau Highschool
Markham, ON06-2024
Skills
- Problem-solving skills
- Computer savvy
- Leadership and Collaboration
- Confidentiality and HIPAA
Languages
English
Native or Bilingual
Cantonese
Full Professional
Hakka
Professional Working
French
Limited Working
Mandarin
Limited Working
Certification
- Standard First Aid and CPR
- IPAC Certification in Infection Control
Timeline
Postal Clerk
Canada Post
06.2023 - 09.2024
Youth Daycare Supervisor
Gym-O-Gym
05.2023 - 08.2023
Pharmacy Assistant Co-op
Shoppers Drug Mart
02.2023 - 06.2023
Youth Summer Camp Counselor
Markham Chinese Baptist Church
08.2022 - 09.2022
Bachelor of Science - Health Science
Wilfrid Laurier University
High School Diploma -
Pierre Elliott Trudeau Highschool
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