Vivia Brum
San Luis Obispo
Summary
Stays on top of demands in fast-paced environments. Maintains organized, clean, and safe work areas with diligent attention to important details. Knowledgeable in providing friendly, thorough customer service to customers. Skilled at problem solving and conflict resolution.
Overview
3
3
years of professional experience
Work History
Brand Associate
Old Navy
08.2023 - Current
- Supported floor operations by restocking merchandise and processing customer orders.
- Developed and maintained strong communication links with customers.
- Achieved sales goals through sales techniques and creative communication skills.
Guest Advocate
Target
10.2021 - 05.2022
- Referred unresolved customer grievances to designated departments for further investigation.
- Resolved issues based on thorough investigations of concerns.
- Helped improve processes and products by relaying customer feedback.
Education
Associate in Arts For Transfer (AAT) - Psychology
Cuesta College
San Luis Obispo, CA06.2025
High School Diploma -
Liberty High School
Bakersfield, CA06.2023
Skills
- Interpersonal skills
- Fast learner
- Problem solver
- Flexibility and adaptability
- Good with directions
- Time management
- Guest relations
Timeline
Brand Associate
Old Navy
08.2023 - Current
Guest Advocate
Target
10.2021 - 05.2022
Associate in Arts For Transfer (AAT) - Psychology
Cuesta College
High School Diploma -
Liberty High School
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