Vithurshika Yogeswaran
Whitby,ON
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes.
Overview
5
5
years of professional experience
Work History
Sales Associate
Jack & Jones
09.2022 - 05.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Warehouse Associate / Delivery Driver
AMAZON FLEX
09.2022 - 01.2023
- Accepting incoming shipments, verifying their contents, and accurately sorting and organizing items in the warehouse
- Efficiently locating and retrieving items from the warehouse shelves based on order lists, carefully packing them for shipment, and ensuring accuracy and quality
- Collecting assigned packages from the Amazon delivery station, ensuring that all required documentation and labels are in order
- Delivering packages to customers' homes or designated locations, ensuring timely and accurate delivery while providing excellent customer service.
Assistant Manager
SHELL
08.2021 - 03.2022
- Assisting the store manager in overseeing day-to-day operations, ensuring smooth functioning of the gas station, convenience store, and car wash
- Providing guidance, support, and supervision to the team members, including scheduling shifts, assigning tasks, and conducting performance evaluations
- Ensuring exceptional customer service by addressing customer inquiries, resolving complaints, and maintaining a welcoming and professional atmosphere for customers
- Monitoring and managing inventory levels, conducting regular stock checks, and coordinating with suppliers to ensure availability of products and minimize stockouts.
Team Member
KFC (Kentucky Fried Chicken)
09.2020 - 03.2021
- Operating the cash register, processing payments, and providing correct change to customers while maintaining accuracy and adhering to cash handling procedures
- Assisting with food preparation, ensuring that all menu items are fresh, properly portioned, and prepared according to KFC's standards and procedures
- Assembling customer orders accurately and efficiently, ensuring that all items are included and presented neatly and attractively
- Collaborating with other team members to ensure smooth operations, assisting with tasks as needed, and supporting a positive work environment
- Conducting regular checks to ensure that food products meet KFC's quality standards, including freshness, temperature, taste, and presentation.
Sales Associate/Customer service Representative
Praviba Jewels Designer
02.2018 - 02.2021
- Demonstrating persuasive sales techniques to promote jewelry items, upselling complementary products, and achieving sales targets
- Building strong rapport with customers, actively listening to their preferences, and offering suitable recommendations to enhance their shopping experience
- Assisting with inventory control, stock replenishment, and conducting regular stock checks to ensure availability of desired products
- Analyzing customer concerns or complaints, identifying appropriate solutions, and escalating complex issues to the relevant department or supervisor when necessary
- Coordinating with other store departments, such as sales and inventory, to provide seamless customer service and resolve customer-related issues effectively.
Assistant Accountant
Zoom Business Management | Accountants, Business C
02.2020 - 01.2021
- Enhanced office efficiency by organizing and maintaining files, records, and resources.
- Increased department productivity through effective time management and prioritization of tasks.
- Maintained accurate inventory of office supplies, ensuring availability of necessary materials for daily operations.
- Assisted with timely month-end closing procedures, resulting in accurate financial reporting.
- Improved financial accuracy by conducting thorough account reconciliations and adjusting journal entries.
- Provided excellent customer service to both internal departments and external clients while addressing inquiries related to invoices or payments promptly.
Education
Ontario College Diploma - Business Finance
Durham College (Oshawa Campus)
Oshawa, ON05.2025
High school Diploma -
MiddleField Collegiate Institute
Markham, ON06.2019
Skills
- Communication Skills
- Adaptability
- Critical thinking
- Teamwork
- Leadership
- Technical Skills
- Time Management
- Problem Solving
- Creativity
- Professionalism
- Research Skills
- Sales and Marketing Skills
- Cultural Competence
- Retail Associate
- Accountant Assistant
- Data Analysis
- Organizational Skills
Websites
hobbies and interests
- Volunteering
- Leadership Roles
- Extra curricular activities
- Technical Skills
- Sports & Athletics
- Computer Skills
- Creative Pursuits
- Travel and cultural experiences
Languages
TAMIL
ENGLISH
References
References available upon request.
availability
OPEN AVAILABILITY
Timeline
Sales Associate
Jack & Jones
09.2022 - 05.2023
Warehouse Associate / Delivery Driver
AMAZON FLEX
09.2022 - 01.2023
Assistant Manager
SHELL
08.2021 - 03.2022
Team Member
KFC (Kentucky Fried Chicken)
09.2020 - 03.2021
Assistant Accountant
Zoom Business Management | Accountants, Business C
02.2020 - 01.2021
Sales Associate/Customer service Representative
Praviba Jewels Designer
02.2018 - 02.2021
Ontario College Diploma - Business Finance
Durham College (Oshawa Campus)
High school Diploma -
MiddleField Collegiate Institute
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