Vithika Kapil
Kitchener,Ontario
Summary
Positive & empathetic nature with excellent people skills. Efficient in EMR software with 2-year history working within the medical office administration field. Proven to build client rapport and facilitate growth.
Overview
2
2
years of professional experience
Work History
Medical Office Administrator
King street medical centre
Cambridge, ON
10.2022 - Current
- Registered patients and scheduled appointments.
- Assisted with referrals and prepared medical records for patients.
- Provided exceptional patient experience through friendly and compassionate communications.
- Managed office inventory and completed new purchases.
- Maintained current knowledge of health records system and trained all new employees on correct usage.
Dental Office Administrator
Benton Dental Clinic
Kitchener, ON
08.2022 - 09.2022
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
- Collaborated with administrative support to oversee calendars and prioritize meetings and appointments.
- Filtered emails based on importance and escalated issues to leadership.
Mental Health Support Worker & Screener/COVID-19 Swabber
Revera Forest Heights Long Term Care
Kitchener, ON
02.2022 - 08.2022
- Provided mental health support services to members and families.
- Encouraged clients to express feelings and discuss happenings to help them develop insight into themselves and their relationships.
- Monitored, evaluated, and recorded client progress with respect to treatment goals.
- Upheld strong customer service standards while completing screenings.
- Welcomed patrons to the front desk and engaged in friendly conversations while conducting the check-in process.
Education
Health Care Administrtion And Services Management - With 3.75 GPA
Conestoga College
Kitchener, ON08.2022
Bachelor of Dental Surgery - 4th rank in University
Pt. Bhagwad Dyal University of Health Sciences
Rohtak, India01.2020
Skills
- Microsoft Office (Word, Excel, Outlook)
- CPR and First Aid Certified
- Methodological and organized
- Insurance Eligibility and Verification
- Team Leadership
- Attention to Detail
- Problem-Solving
- Records and Database Management
- Quick-learner
- Project Management
- Infection Control Practices
- Responding to Difficult Customers
- Managing patient records
- Understanding of medical terminology
- Patient care advocacy
- Understanding of medical ethics
- Scheduling
- Database administration
- Workflow planning
- Strategic planning
- Staff Management
- Documentation and control
Affiliations
College President, Rotaract club DAV Dental(2018-19)
Head Girl, Mukand Lal Public School(2013-14)
Mental health support worker- Rotary Club of Ymanunagar
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Even if you are on the right track, you’ll get run over if you just sit there.
Will Rodgers
Timeline
Medical Office Administrator
King street medical centre
10.2022 - Current
Dental Office Administrator
Benton Dental Clinic
08.2022 - 09.2022
Mental Health Support Worker & Screener/COVID-19 Swabber
Revera Forest Heights Long Term Care
02.2022 - 08.2022
Health Care Administrtion And Services Management - With 3.75 GPA
Conestoga College
Bachelor of Dental Surgery - 4th rank in University
Pt. Bhagwad Dyal University of Health Sciences
Similar Profiles
Sarah CampbellSarah Campbell
MEDICAL RECEPTIONIST at KING STREET MEDICALMEDICAL RECEPTIONIST at KING STREET MEDICAL
Shayan MirzaShayan Mirza
Receptionist at Campbelltown Queen Street Medical CentreReceptionist at Campbelltown Queen Street Medical Centre
Zainb DaoudZainb Daoud
General Practitioner's Assistant at Abbey street medical centreGeneral Practitioner's Assistant at Abbey street medical centre