Bissan Elnader
Cambridge
Summary
Bilingual Medical Office Administrator with over 3 years of experience in clinical, administrative, and executive settings. Proficient in PS Suite, Ocean MD, and the full Microsoft Office Suite. Skilled in both front and back office operations, including patient intake, charting, vitals, injections, and discharge procedures. Strong background in appointment coordination, referral tracking, inventory management, and team support. Currently pursuing a BBA in Project Management to strengthen leadership and healthcare operations expertise.
Overview
3
3
years of professional experience
Work History
Medical Office Administrator
Dr. El-Assar Family Doctor and Low Risk Obstetrics
06.2024 - Current
- - Take patient history and document directly into PS Suite.
- - Perform vital signs and administer injections (vaccinations and medications).
- - Coordinate appointment schedules and manage physician calendar.
- - Track referrals, manage faxes, and communicate patient results.
- - Maintain inventory and supply orders.
- - Utilize Ocean MD to process digital forms and referrals efficiently.
- - Handle phone calls, patient inquiries, and front desk operations.
Medical Office Administrator
Sanctuary Refugee Health Centre
03.2024 - 06.2024
- - Scheduled ultrasounds and coordinated OB appointments.
- - Translated for Arabic-speaking patients to support quality care.
- - Supported front desk with intake, appointment booking, and phone support.
- - Handled back office duties: chart preparation, document handling, updating records.
- - Assisted in patient discharge by reviewing instructions and organizing follow-ups.
- (3-Month Contract)
Executive Assistant
Woodlawn Hospitality Group
12.2022 - 01.2024
- - Managed executive calendars, travel, meetings, and confidential correspondence.
- - Screened calls and emails to support C-level workflow.
- - Oversaw administrative tasks to optimize daily operations.
Education
Bachelor of Business Administration - Project Management
Yorkville University
Health Office Administration - 2-Year Diploma
Conestoga College
Kitchener, ON04.2024
Design Foundations - 1-Year Certificate
Conestoga College
Kitchener, ON04.2022
Skills
- - Medical Software: PS Suite, Ocean MD
- - Patient Intake, History, Vitals, Injections
- - Appointment Scheduling & Physician Calendar Management
- - Front & Back Office Operations
- - Microsoft Office: Word, Excel, Outlook, PowerPoint
- - Typing Speed: High Accuracy
- - Languages: English & Arabic
- - First Aid & CPR Certified (Valid through 2024)
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Medical Office Administrator
Dr. El-Assar Family Doctor and Low Risk Obstetrics
06.2024 - Current
Medical Office Administrator
Sanctuary Refugee Health Centre
03.2024 - 06.2024
Executive Assistant
Woodlawn Hospitality Group
12.2022 - 01.2024
Health Office Administration - 2-Year Diploma
Conestoga College
Design Foundations - 1-Year Certificate
Conestoga College
Bachelor of Business Administration - Project Management
Yorkville University
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