Vitalii Harkavchenko
Toronto,ON
Summary
A reliable and responsible employee. Ready for any job. I am ready to work overtime. I easily learn new things. Stress-resistant. Not conflicted
Overview
12
12
years of professional experience
Work History
Taxi Cab Driver
Self-employed
10.2021 - 02.2024
- Arrived on time to customer appointments.
- Upheld high standards of cleanliness, sanitation, and service.
- Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
- Executed precise navigation using GPS systems to optimize routes and minimize travel time.
- Assisted passengers with loading/unloading luggage, accommodating special needs and requests with professionalism.
- Calculated rides costs, received money, and returned change.
- Navigated extensive road networks skillfully to reach destinations swiftly while avoiding congested routes.
- Maintained a clean and comfortable vehicle for passengers, ensuring a positive riding experience.
- Promoted passenger safety by adhering to traffic regulations and defensive driving techniques.
- Contributed positively to the overall reputation of the taxi service provider through consistent adherence to quality standards in all interactions.
- Resolved conflicts or complaints professionally, prioritizing customer satisfaction in any given situation.
- Established rapport with clients through friendly conversation and attentive listening skills.
- Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
- Provided mobility to assistance to disabled passengers.
- Adapted quickly to changing traffic conditions while maintaining composure under pressure.
- Drove safely and obeyed traffic laws to avoid accidents and injuries.
- Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
- Used GPS and maps to navigate and find best route to destinations to deliver passengers on time.
- Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.
- Helped passengers with questions or area information such as points of interest and entertainment options.
Picker , Loader
Мacro
02.2020 - 05.2021
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
- Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
- Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
- Used RF scanners to track orders and verify accuracy.
- Verified proper labeling and identification on all orders before shipment.
- Assisted in reducing product damage through careful handling of items during the picking process.
- Demonstrated flexibility in adapting to various shifts and schedules while maintaining consistent performance standards throughout periods of increased workload demands or personnel shortages.
- Developed strong relationships with coworkers through effective teamwork, contributing to a positive work environment that fostered high productivity levels.
- Contributed to a safe working environment by adhering to safety protocols and reporting any hazards or issues promptly.
- Supported other warehouse functions such as receiving, stocking, and shipping when needed, demonstrating versatility within the team.
- Utilized equipment such as pallet jacks, forklifts, and reach trucks proficiently, speeding up the picking process without compromising safety standards.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Contributed to the achievement of warehouse performance goals by consistently meeting or exceeding individual picking targets.
- Assisted with training and onboarding of new team members, sharing best practices and helping them acclimate to the fast-paced work environment.
- Operated manual and electric pallet jacks to move merchandise.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Kept work areas neat, clean and free from debris.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Loaded and unloaded pallets quickly and safely, managing work load priorities.
- Operated heavy machinery such as forklifts, pallet jacks, and hand trucks to safely transport materials within the warehouse.
- Collaborated with team members to maintain efficient workflow.
The Manager's Driver
AGROCOMPLEX LLC
04.2015 - 01.2020
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
- Reduced fuel consumption through strategic route planning and efficient driving techniques.
- Drove safely in various weather and road conditions to avoid accidents.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
Gas Station Attendant
Ukrnafta
08.2012 - 01.2015
- Maintained clean and orderly work station.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Cleaned up gas and other spills in accordance with spill procedures.
- Built trustful relationships with customers to encourage return visits.
- Collaborated with team members for smooth shift transitions, maintaining operational continuity throughout the day.
- Pumped gas for guests and took payments.
- Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
Education
Secondary Professional Education - Information Technology
College of Technology of Information Technology
Ukraine Lugansk06.2012
Skills
- Customer service focus
- Road regulations knowledge
- Punctuality
- Cleaning and sanitation
- Passenger Assistance
Languages
Русский
Native or Bilingual
Timeline
Taxi Cab Driver
Self-employed
10.2021 - 02.2024
Picker , Loader
Мacro
02.2020 - 05.2021
The Manager's Driver
AGROCOMPLEX LLC
04.2015 - 01.2020
Gas Station Attendant
Ukrnafta
08.2012 - 01.2015
Secondary Professional Education - Information Technology
College of Technology of Information Technology
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