Kennedy Paterson
Port Sydney,ON
Summary
Seasoned professional with a robust background in transportation and delivery, notably with Al’s Taxi and Purolator. Excelled in optimizing routes for efficiency and upholding safety, demonstrating exceptional navigation skills and customer service focus. Achieved high levels of passenger satisfaction and delivery reliability through proactive problem-solving and effective communication.
Overview
4
4
years of professional experience
Work History
Taxi Cab Driver
Al’s Taxi
09.2024 - Current
- Arrived on time to customer appointments.
- Upheld high standards of cleanliness, sanitation, and service.
- Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
- Executed precise navigation using GPS systems to optimize routes and minimize travel time.
- Assisted passengers with loading/unloading luggage, accommodating special needs and requests with professionalism.
- Calculated rides costs, received money, and returned change.
- Promoted passenger safety by adhering to traffic regulations and defensive driving techniques.
- Developed strong knowledge of local geography, landmarks, and attractions to provide exceptional service to tourists.
Mail Courier
Purolator
08.2020 - Current
- Contributed to a safe work environment by following proper lifting techniques and safety protocols when handling heavy parcels.
- Collaborated closely with colleagues to adapt to route changes or other adjustments, maintaining seamless service for customers.
- Expedited urgent deliveries with prioritization of tasks, ensuring timely arrival for important correspondence.
- Upheld company reputation for reliability by maintaining a strong attendance record and consistently meeting delivery deadlines.
- Navigated complex routing systems effectively, ensuring a comprehensive understanding of assigned areas for swift deliveries.
- Managed high-stress situations with professionalism during peak delivery seasons, maintaining composure under pressure for efficient task completion.
- Maintained positive customer relationships through professional communication and prompt resolution of any issues or concerns.
- Improved mail delivery efficiency by accurately sorting and organizing parcels according to routes and schedules.
Education
High School Diploma - General Education
Barrie Central Collegiate
Barrie, ON06.2018
Skills
- Customer service focus
- Road regulations knowledge
- Punctuality
- Excellent navigation
- Clean Driving Record
- Defensive Driving
- Passenger Assistance
- GPS Operation
- Route Planning
- Accurate money handling
- Memory retention
- Schedule Management
- Local area familiarity
- Credit card processing
- Disability Awareness
- Cross-cultural sensitivity
- Mobile platforms
- Trip logging
- Efficient fuel usage
- Traffic regulations expertise
- Conflict resolution skill
- Payment Processing
- Dispatcher Communication
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Safe Driving
- Attention to Detail
- Problem-solving abilities
- Excellent Communication
- Customer Satisfaction
- Adaptability and Flexibility
- Valid Driver's License
- Local Area Knowledge
- Professional and Courteous
- Package Pickup and Transport
- Route Navigation
- Documentation And Reporting
- Physical Stamina
- Problem-solving aptitude
- Stress Management
Languages
English
Full Professional
Timeline
Taxi Cab Driver
Al’s Taxi
09.2024 - Current
Mail Courier
Purolator
08.2020 - Current
High School Diploma - General Education
Barrie Central Collegiate
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