Vishwa Brahmbhatt
Burnaby,BC
Summary
Highly motivated and enthusiastic individual with a passion for video games and creating a fun atmosphere. Eager to leverage excellent customer service skills to ensure a positive experience for all arcade visitors. experience volunteering at various fun events like arcade night , gaming friday , board game funnoff , at work and university .
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Night Supervisor
No Frills Grocery
Surrey, BC
01.2023 - Current
- Developed and maintained positive relationships with guests for satisfaction.
- Oversaw financial transactions during the night shift, performing audits and reconciliations as necessary to ensure accuracy.
- Facilitated smooth shift transitions by maintaining open communication between day and night teams.
- Maintained compliance with company standards by monitoring employee adherence to policies during the overnight hours.
Store Associate
Mind games
Burnaby
06.2022 - 01.2023
- Maintained records related to sales for store management.
- Performed opening and closing duties, including cash handling.
- Directly interacting with customers, answering their questions about games, genres, and recommendations.
- organize events like tournaments, game demos, or board game nights to promote sales and build a gaming community
Customer Service Manager
Trishula Pvt. Ltd
04.2021 - 12.2021
- Managed senior-level personnel working in marketing and sales capacities.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Facilitated clear communication between departments, ensuring seamless resolution of customer concerns in a timely manner.
Education
BBA - Marketing Management
Capilano University
North Vancouver, BC03.2025
High School Diploma -
Gujarat Public School
Gujarat, India03.2021
Skills
- Emergency Response
- Risk Management
- Team player
- Organization and time management
- Active and positive approach
- Decision-making and Problem solving
- leadership and communication
Certification
- intermediate corporate finance
- project management
- Customer Service Fundamentals
- Event Planning
Timeline
Front Desk Night Supervisor
No Frills Grocery
01.2023 - Current
Store Associate
Mind games
06.2022 - 01.2023
Customer Service Manager
Trishula Pvt. Ltd
04.2021 - 12.2021
BBA - Marketing Management
Capilano University
High School Diploma -
Gujarat Public School
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