Vishrut Patel
Barrie,ON
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative
The Burger's Priest
Barrie , Ontario
09.2023 - Current
- · Communication skill which provided better satisfaction to customer
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Maintained a high level of professionalism when dealing with difficult customers.
- · Attention to detail with taking care of every minior detail about customers allergy and preference
- Gathered customer feedback through surveys and used the data to improve customer service.
OFFICE ADMINISTRATOR
Aris Overseas
Gujarat, India
04.2022 - 12.2022
- Answering calls and solving problems of customers
- Managed diverse administrative, financial, and documentation requirements
- Boosted staff morale by resolving personnel and management inquiries on new hire activities
- Taking care of pick-ups, and drop-offs and accurately using software for data entry of patients.
PHARMACY ASSISTANT
Afia Pharmacy
Gujarat, India
04.2021 - 08.2022
- Assist in prescription processing and medication dispensing, ensuring accuracy and timeliness
- Respond to patient inquiries and provide excellent customer service
- Maintain patient records and ensure confidentiality of personal information
- Managing inventory and order supplies when needed
- Perform daily maintenance tasks to ensure the pharmacy is compliant with safety regulations
- Assist pharmacists with other administrative tasks as needed
- Familiarity with pharmacy software (Kroll) and inventory management systems
Education
Graduated from Office Admin-Health Services -
Georgian College
Skills
- Attention to Detail
- Customer Service
- Phone Call Handling
- Time Management
- Lifelong Learning
- Documentation Skills
- Critical Thinking
- Cultural Sensitivity
- Communication Skill
- Ethics and Governance
Certification
I finished a pharmacy assistant and technician certification course, where I learned important customer service, communication, and IT skills for day-to-day pharmacy operations. I learned to be caring, pay attention to detail, and work well in groups. Trained on the ethical principles and regulatory rules governing drugs, with an emphasis on accuracy and logical thinking. Prepared to provide pharmacy support in both community and retail settings, providing safe and effective patient care.
Certification
- Pharmacy Assistant and Technician - Allison Courses
- Privacy and Security Training for Health Care Providers – Ontario Health
- Professionalism in Allied health - Course Era
Timeline
Customer Service Representative
The Burger's Priest
09.2023 - Current
OFFICE ADMINISTRATOR
Aris Overseas
04.2022 - 12.2022
PHARMACY ASSISTANT
Afia Pharmacy
04.2021 - 08.2022
Graduated from Office Admin-Health Services -
Georgian College
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