Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
References
Timeline
Generic

Vishesh Chhipa

Waterloo,Ontario

Summary

Dynamic food service professional with a proven track record at Aramark Canada, excelling in leadership and team management. Achieved a 10% increase in customer satisfaction through innovative strategies while optimizing operations. Skilled in event coordination and quality assurance, fostering a productive environment that enhances team performance and service excellence.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Food Service Supervisor

Aramark Canada
Waterloo, Canada
09.2024 - Current
  • Supervised daily food service operations for a team of 10+ employees, maintaining a 95% compliance rate with health and safety standards
  • Coordinated and optimized staff schedules, reducing labor inefficiencies by 15%, and conducted training sessions that improved team productivity by 20%
  • Implemented customer-focused strategies, achieving a 10% increase in satisfaction scores and streamlining operations to cut service wait times by 25%

Catering Lead Hand

Wilfrid Laurier University
Waterloo, Canada
01.2024 - 09.2024
  • Managed up to 20+ catering events monthly, overseeing 1 to 15 member teams (depending on the size of event) and ensuring 100% on-time execution
  • Reduced waste by 80% through precise inventory tracking and efficient monitoring of supply usage
  • Designed and customized menus for 10+ clients, successfully meeting diverse dietary requirements and increasing client satisfaction by 100%

Food Service Associate

Wilfrid Laurier University
Waterloo, Canada
09.2022 - 12.2023
  • Prepared and served an average of 200+ meals daily, ensuring adherence to strict hygiene and safety standards
  • Delivered exceptional customer service, maintaining a 95%+ customer satisfaction rate in a high-volume, fast-paced environment
  • Collaborated with team members during peak hours to handle 30+ orders per hour, consistently meeting tight deadlines and operational goals

Food Service Attendant

Costco Wholesale
Waterloo, Canada
05.2023 - 08.2023
  • Assisted in food preparation and serving, catering to over 300+ customers daily in a high-volume setting
  • Ensured 100% compliance with food safety protocols and maintained cleanliness
  • Provided excellent customer service by responding promptly to customer inquiries and requests.

Line Cook

Lobster Burger Bar
Waterloo, Ontario
01.2023 - 02.2023
  • Maintained organization while managing multiple tasks in a fast-paced environment.
  • Ensured all dishes met recipe specifications for quality and consistency.
  • Followed health and safety standards to promote a safe working environment.
  • Assisted with prep work, including washing vegetables and butchering meat as needed.

Education

Global Hospitality Management -

Conestoga College
12.2023

Global Business Management -

Conestoga College
12.2022

B.Com Hons -

GLS University
04.2020

Skills

  • Leadership and team management
  • Food service operations
  • Event coordination and catering
  • Customer service excellence
  • Kitchen staff coordination
  • Portioning
  • Hygiene practices
  • Point of sale systems
  • Catering management
  • Quality assurance
  • Staff supervision
  • Schedule coordination
  • Employee development

Certification

  • Food Handlers Certification - Advanced Food Safety Training Management Level, TrainCan Inc., 2024
  • Food Handlers Certification, Basics Food Safety Training, TrainCan Inc., Completed 2022
  • Smart Serve Certification, Smart Serve Ontario, 2023
  • Workplace Hazardous Materials Information System (WHMIS) 2015 Certification, TrainCan Inc., 2022

Languages

English
Professional
Gujarati
Native/ Bilingual
Hindi
Full Professional
Portuguese
Elementary

Accomplishments

  • Certificate of Recognition - Health and Safety - Aramark Canada

References

References available upon request.

Timeline

Food Service Supervisor

Aramark Canada
09.2024 - Current

Catering Lead Hand

Wilfrid Laurier University
01.2024 - 09.2024

Food Service Attendant

Costco Wholesale
05.2023 - 08.2023

Line Cook

Lobster Burger Bar
01.2023 - 02.2023

Food Service Associate

Wilfrid Laurier University
09.2022 - 12.2023

Global Hospitality Management -

Conestoga College

Global Business Management -

Conestoga College

B.Com Hons -

GLS University

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Vishesh Chhipa