VISHAVJEET DEVGAN
Brampton,ON
Summary
Seasoned Department Manager bringing 2+ years of experience and in-depth education in wines and spirits. Talented at engaging customers and sharing diverse knowledge to promote store sales and customer satisfaction. Compliant with all regulated activities pertaining to the sale of alcoholic products.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certificate
Work History
Natural Values Department Manager
Loblaws
08.2022 - Current
- Planned, implement and track sales and marketing strategies to promote brand products
- Conceptualize brand identity and develop unique accompanying graphic style and tone for use in communications
- Coordinate innovative strategies to accomplish marketing objectives and boost long-term profitability
- Increased sales by educating prospects on benefits of products and services in comparison to competitors
- Help streamline repair processes and update procedures for support action consistency
- Pick-list to manage inventory and keep everything in good shape to keep shelfs full.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
PC Express Department Manager
Loblaw
04.2022 - 08.2022
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
- Developed empowering employee culture focused on equipping employees to independently meet customer needs.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Analyzed and interpreted store trends to facilitate planning.
Liquor Store Department Manager
Loblaws
06.2021 - 04.2022
- Educated customers on different promotions, spirits and wines to facilitate buying decisions.
- Received payments by cash, credit and personal check and remitted correct change.
- Denied alcoholic sales to intoxicated customers and contacted management immediately when issues escalated.
- Motivated staff to perform at peak efficiency and quality.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Receiving orders in SAP and manually orders them in order to fulfill the demand.
Clerk
Loblaw
02.2019 - 06.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Education
Master of Engineering - Software System Engineering
University of Regina
06.2021
Bachelor of Technology - Electronics & Communication Engineering
I.K. Gujral University
01.2016
Skills
- Customer Needs Assessments
- POS Inventory System Operation
- Supply Ordering and Management
- Customer Relations
- Managing Deliveries
- Price Identification
- Standard Operating Procedure
- Delivery Claims
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
How many ideas have there been in the history of the human race that were unthinkable ten years before they appeared?
Fyodor Dostoevsky
Timeline
Natural Values Department Manager
Loblaws
08.2022 - Current
PC Express Department Manager
Loblaw
04.2022 - 08.2022
Liquor Store Department Manager
Loblaws
06.2021 - 04.2022
Clerk
Loblaw
02.2019 - 06.2021
Master of Engineering - Software System Engineering
University of Regina
Bachelor of Technology - Electronics & Communication Engineering
I.K. Gujral University
Reference
1-Alan Paddington (IT Support Analyst)
Agriculture and Agri-Food Canada Government of canada
Email- alan.nh@canada.ca
2- William(Bill) May, M.Sc.(Crop Management Agronomist)
Agriculture and Agri-Food Canada Government of canada
Email/Phone-william.may@canada.ca/306-660-0031
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