VISHAL VICTOLIA
Delta,BC
Summary
Personable and dedicated person to work with proven time management and collaboration skills developed from sporting and volunteer engagements. Skilled Security Officer with knowledge of prevention strategies, investigative techniques and detainment procedures.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Corporate Security Officer
Paladin Security Ltd.
11.2024 - Current
- Monitoring surveillance cameras for B.C
- Lottery corporation, Director Guild of Canada, B.C
- District council Emergency Health service dispatch, B.C
- Assessment
- Entry/Exit points access control
- Providing secure contractor’s escorts
- Maintaining evidence notebook and occurrence reports.
Loss Prevention Officer
Loblaw companies Ltd.
08.2023 - 11.2023
- Developed and launched a loss-prevention program
- Monitored emerging security products, services, and procedures to upgrade current provisions
- Monitored surveillance cameras and alarm systems to detect suspicious activity
- Trained all new executives and asset protection personnel
- Conducted daily store walk-throughs to identify potential security risks
- Interviewed suspects, customers, and witnesses to obtain helpful information and statements
- Responded quickly to emergency alarms and calls for assistance for improved issue prevention.
Manager
Kj Best Cannabis
04.2019 - 07.2023
- Supervised day-to-day operations to meet performance, quality, and service expectations
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
- Development and accountability in planning schedules
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
- Created employee schedules to align coverage with forecasted demands
- Developed strategy to increase sales and drive profits
- Reviewed sales and gross profit report to assess company efficiency
- Increased employee performance and job satisfaction to strengthen retention and engagement
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground
- Managed time efficiently to complete all tasks within deadlines.
Retail Store Supervisor
Kandola Furnishings
01.2018 - 02.2019
- Responsible for operation in store, inventory, and customer service
- Prepared orders for shipment by picking, packing, and labeling merchandise
- Performed inventory control, such as counting, and stocking merchandise
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors
- Operated box or straight trucks and cargo vans
- Conducted regular inspections and audits to check quality and verify inventory levels.
Warehouse Supervisor
Dairy Land Ltd
- Supervised warehouse operations by managing employees during shifts
- Recorded information, shortages, and discrepancies to keep records current and accurate
- Prepared pallets of boxes for easy transportation between customer and storage locations
- Managed resource allocation and scheduling of containers.
Warehouse Supervisor
Farrow Logistics LTD.
03.2016 - 01.2018
- Supervised shipping and receiving, distribution and workplace safety
- Supervised warehouse operations by managing employees during shifts
- Supervised shipping and handling operations
- Maintained high levels of accuracy in daily operations
- Operated warehouse material handling equipment correctly to move loads
- Recorded information, shortages, and discrepancies to keep records current and accurate
- Used warehouse management software to reconcile daily inventory
- Monitored adherence to safety protocols and company policies by staying attentive to details
- Oversaw daily operations and shipping and handling processes
- Managed merchandise inventory transactions
- Started up and shut down processing equipment.
Education
Business Management Diploma -
College of New Caledonia
Skills
- Security Screenings
- Conflict de-escalation
- CCTV Monitoring
- Threat Assessment
- Security operations experience
Certification
- Valid Class 4,6 License
- Possession and Acquisition License (Non-restricted).
- First Aid Certification Level 1
- CPI Training
- Support Worker Online Training Program
Timeline
Corporate Security Officer
Paladin Security Ltd.
11.2024 - Current
Loss Prevention Officer
Loblaw companies Ltd.
08.2023 - 11.2023
Manager
Kj Best Cannabis
04.2019 - 07.2023
Retail Store Supervisor
Kandola Furnishings
01.2018 - 02.2019
Warehouse Supervisor
Farrow Logistics LTD.
03.2016 - 01.2018
Warehouse Supervisor
Dairy Land Ltd
Business Management Diploma -
College of New Caledonia
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