Virginia Machie
Hamilton,ON
Summary
Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services. Strengths include non-judgemental, excellent communicator and proactive. Friendly and reliable to work independently with minimal supervision.
Overview
20
20
years of professional experience
Work History
Community Service Worker
Thrive Group
Hamilton, ON
11.2021 - Current
- Worked with over 50 clients to provided support to social service clients in navigating available resources
- Developed and maintained relationships with community organizations and agencies
- Assisted in conducting needs assessments to identify key areas of service needs
- Participated in meetings with stakeholders to discuss program objectives and strategies
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs
- Cultivated and maintained relationships with community members to facilitate outreach activities
Personal Attendant
Thrive Group
Hamilton
06.2021 - 11.2021
- Provided non-medical personal support services, life-skills support and light housekeeping duties to clients living independently in community.
- Cared for over 30 clients with varying degrees of disabilities or developmental challenges
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Displayed absolute discretion at handling confidential information
Caregiver Part Time
Home Instead Senior Care Home
Hamilton, ON
02.2021 - 06.2021
- Built strong relationships with clients to deliver emotional support and companionship to seniors living with Alzheimer's and dementia.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs
Social Service Worker Placement Student
Neighbour To Neighbour
Hamilton, ON
01.2021 - 04.2021
- Engaged and communicated with clients during meal take out programs, and weekly wellness checks,
- Conducted client intake for enrollment into market greens program.
- Participated in team meetings to coordinate programs and scheduled workshops.
Business development manager
Grapatmond Investment Pty Ltd
Johannesburg, South Africa
01.2010 - 07.2019
- Generated new business with marketing initiatives and strategic plans.
- Performed client research and identified opportunities for growth and market expansion.
- Handling customer related queries
- Reached out to potential customers via telephone, email, and in-person inquiries
Quality Environment Safety and Health Specialist
Amalgamated Beverage Industries (Division of Coca Cola Company, Pretoria, South Africa)
Pretoria, South Africa
04.2007 - 09.2008
- Involved in the implementation of the Coca Cola company’s operational systems, maintaining them and facilitating in their efficiency.
Graduate trainee and Quality System Coordinator
Nestle
Johannesburg South Africa
05.2005 - 03.2007
- Recruited by Nestle company under their graduate student’s program and developed communication skills, supervisory skills, administrative skills, auditing skills, standard operating procedures in quality assurance division.
Food Quality Management Assistant (Co Op)
Woolworths
Johannesburg, South Africa
06.2003 - 07.2004
- Assisted with independent internal and external audits.
- Examined products for imperfections and defects.
- Provided feedback to production team and suppliers regarding product quality.
Education
Ontario College Diploma - Social Service Worker
Sheridan College
Oakville, ON04.2021
National Diploma - Food Technology
University of Johannesburg
Johannesburg, South Africa04.2005
Skills
- Report Writing
- Case Management
- Verbal and Written Communication
- Client Needs Assessments
- Client and Family Interviews
- Community Resource Navigation and Referrals
- Active Listening
- Client Home Visits
- Community Advocacy
- Collaboration and Teamwork
Volunteer Community Experience
- Volunteered at Society of St Vincent De Paul (SSVP) from 11/2019 - 07/2021. Participated in family visits and help in the deliveries of food to families.
- Conducted wellness calls to families during the pandemic.
Professional References
- Mary Warnick, Mananger of community services,Thrive Group.
- Krista D'Aoust, Director of community food and family services, Supervisor, 905-574-1334 Ext 205, kdaoust@n2ncentre.com
- Jennifer Johnstone,Community Connector,Thrive Group
Languages
English
Full Professional
Timeline
Community Service Worker
Thrive Group
11.2021 - Current
Personal Attendant
Thrive Group
06.2021 - 11.2021
Caregiver Part Time
Home Instead Senior Care Home
02.2021 - 06.2021
Social Service Worker Placement Student
Neighbour To Neighbour
01.2021 - 04.2021
Business development manager
Grapatmond Investment Pty Ltd
01.2010 - 07.2019
Quality Environment Safety and Health Specialist
Amalgamated Beverage Industries (Division of Coca Cola Company, Pretoria, South Africa)
04.2007 - 09.2008
Graduate trainee and Quality System Coordinator
Nestle
05.2005 - 03.2007
Food Quality Management Assistant (Co Op)
Woolworths
06.2003 - 07.2004
Ontario College Diploma - Social Service Worker
Sheridan College
National Diploma - Food Technology
University of Johannesburg