Virginia Belland

• Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
• Promoted client safety by monitoring their environment and ensuring adherence to prescribed health plans.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Liaised with key accounts to deliver targeted administrative household support.

Consistently met or exceeded weekly productivity goals, contributing to the overall success of company

• Improved client retention rates through trust-building activities such as following up after appointments.
• Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
• Scrubbed floors with special cleaners and equipment to achieve deep clean.

• Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
• Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
• Documented vitals, behaviors, and medications in client medical records.
• Scheduled daily and weekly care hours for client caseload.

• Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
• Supported management in implementing operational improvements such as updated training manuals or revised schedules.
• Promoted store promotions and incentive programs to increase overall sales revenue.
• Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
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