Open To Work
Vinton Needham
Shoppers drug mart
Richmond Hill,Canada
Work Preference
Job Search Status:
Open to work
Desired start date:
Immediately
Desired Job Title
Letter Carrier/DriverAssistance Front Store ManagerIn Plant Mail Operator
Work Type
Full TimePart TimeConsulting
8
years of professional experience
To provide exceptional support to enhance customer satisfaction and loyalty.
Work History
Letter Carrier/Driver
1 Year 5 Months- Operated sorting equipment to assist in efficient mail processing workflows.
- Supported logistics efforts for prompt delivery of parcels and letters.
- Followed safety protocols while handling packages to promote workplace safety.
- Aided in training new staff on operational procedures and machinery usage.
In Plant Mail Operator
3 Years- Operated sorting machinery to streamline mail processing workflows.
- Coordinated logistics for timely delivery of parcels and letters.
- Ensured compliance with safety protocols while handling packages.
- Trained new staff on operational procedures and equipment usage.
Assistance Front Store Manager
7 Years 6 Months- Lead daily operations, ensuring optimal store performance and customer satisfaction.
- Managed inventory levels, reducing stock discrepancies and improving product availability.
- Trained and developed staff, enhancing team efficiency and service quality.
Education
Banking and Finance
Skills
Accumulated over 5 years in customer service roles.
Built strong relationships with customers
staff
and the public to promote repeat business and a positive workplace.
Demonstrated proficiency in Microsoft Word
Excel
and internet research.
Achieved fluency in English.
Developed customer service and communication skills.
Provided guidance and support to customers regarding products
services
and programs.
Directed complaints to the appropriate manager for resolution.
Managed over 75 outgoing calls for inquiries
product information
and sales.
Supported clients in completing documentation for merchandise and invoices.
Applied problem-solving and analytical skills effectively.
Maintained updated client information
analyzed data
and entered reports into the database regularly.
Responded to client inquiries about service eligibility by providing information and resolving issues professionally.
Handled customer inconveniences with care to promote customer satisfaction.
Executed sales and negotiation techniques.
Compiled detailed packages and processed phone orders by obtaining verbal confirmations.
Utilized persuasive techniques to communicate the benefits of office supplies to businesses.
Navigated rejections effectively while delivering exceptional customer service.
Languages
English
Full Professional
Timeline
Letter Carrier/Driver
Canada post Corporation
02.2025 - CurrentRead More
In Plant Mail Operator
Canada post Corporation
01.2021 - 01.2024Read More
Assistance Front Store Manager
Shoppers drug mart
01.2019 - CurrentRead More
Everest Collage
Banking and Finance
Read More