Randy Campbell-Mcpherson
Mississauga,Ontario
Summary
To secure a position as a Personal Support Worker , Assisting Residents and the community with activities of daily living to feel as capable and worthwhile, adding value to an organization , its shareholders and greater community.
Overview
17
17
years of professional experience
Work History
Letter Carrier/Clerk
Canada Post Corporation
2020.01 - Current
- Delivers letters, documents, and parcels to businesses and homes
- Travels planned routes on foot or by truck
- Collects outgoing mail along route, and when necessary, collects money for postage due
- Sorts mail, including packages, according to delivery point of calls
- Obtains signatures on registered, customs, and certified mail.
Personal Support Worker
CarePartners
2016.01 - 2020.02
- Assisted with providing activities, which are varied to meet the needs of the participants from the community
- Assisted the patients to integrate into the activities and programs which may include hobbies, social events, spiritual care programs and therapeutic regimes
- Assessed participants’ abilities and interests and recommend specific programs
- Served meals and snacks to clients according to proper dietary requirements
- Provide assistance for all activities of daily living
- Maintain appropriate records in accordance with the policies and procedures and legislated standards of the Centre.
Station Attendant
Air Canada
2017.06 - 2018.05
Hemodialysis Assistant
St.Elizabeth Healthcare
2015.11 - 2016.01
Customer Service Representative
Shaw Communication
2014.07 - 2014.11
Educator
Ministry of Education
2007.09 - 2012.06
Education
General Legal Process and Powers and Duties -
George Brown College
12.2019
Diploma Personal Support Worker -
Yorkdale Learning Centre
11.2015
Customer Service level I -
Heart Training Academy
04.2012
Diploma in Teaching (ECE) -
Short wood Teachers College
11.2007
Skills
Over 5 years of customer service and administrative experience
Effective communication and relationship building skills with sensitivity to multiculturalism
Effective customer service, negotiation and conflict resolution skills
Strong team player with ability to work independently meeting several deadlines at once
Proven skills in motivating and training staff through proper orientation plan
Solid time management, organizing, planning, scheduling, and documentation skills
Ability to create new files manually and in the computer ensuring necessary changes and updates
Basic computer skills, including MS Office (Word, Excel, Power Point, Adobe), Internet, Email and social media
Relevantexperience
- Administrative Experience
- Delivers letters, documents, and parcels to businesses and homes.
- Travels planned routes on foot or by truck.
- Collects outgoing mail along route, and when necessary, collects money for postage due.
- Sorts mail, including packages, according to delivery point of calls
- Obtains signatures on registered, customs, and certified mail.
- Clerk
- Process Return to Sender, missorted mails, Address lookups and change of addresses
- Experienced rectifying unknown and incorrect postal codes
- Operates postal equipment
- Community Care/LTC Experience
- Assisted with providing activities, which are varied to meet the needs of the participants from the community
- Assisted the patients to integrate into the activities and programs which may include hobbies, social events, spiritual care programs and therapeutic regimes
- Assessed participants’ abilities and interests and recommend specific programs
- Served meals and snacks to clients according to proper dietary requirements
- Provide assistance for all activities of daily living
- Maintain appropriate records in accordance with the policies and procedures and legislated standards of the Centre
Languages
English
Full Professional
Timeline
Letter Carrier/Clerk
Canada Post Corporation
2020.01 - Current
Station Attendant
Air Canada
2017.06 - 2018.05
Personal Support Worker
CarePartners
2016.01 - 2020.02
Hemodialysis Assistant
St.Elizabeth Healthcare
2015.11 - 2016.01
Customer Service Representative
Shaw Communication
2014.07 - 2014.11
Educator
Ministry of Education
2007.09 - 2012.06
General Legal Process and Powers and Duties -
George Brown College
Diploma Personal Support Worker -
Yorkdale Learning Centre
Customer Service level I -
Heart Training Academy
Diploma in Teaching (ECE) -
Short wood Teachers College