Summary
Overview
Work History
Education
Skills
Languages
Timeline
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VINH NHAN NGUYEN

25 Holly St, Toronto,ON

Summary

  • 2 Years of experience in customer service
  • 2 Years of experience in administrative assistant
  • 3 months of experience in assistant for mortgage broker with Remic Mortgage Certificate
  • Outstanding communicator with exceptional interpersonal and highly motivated work ethic

Overview

3
3
years of professional experience

Work History

Internship Administrative Assistant

Your Lending Expert - Mortgage Alliance
01.2023 - Current
  • Delivered excellent customer service through prompt responses to client inquiries, and building strong relationships with 4 clients.
  • Assist in administrative tasks including translation services for Vietnamese clients and gathering their information and documentations for brokerage.
  • Collaborated with retail banking to provided thorough explanations of mortgage products to clients, assisting them in selecting best option for their needs.

Project Intern

VF Corp-Licensed Sports Group
09.2022 - 12.2022
  • Performed SWOT analysis and developed customer journey mapping through industry-standard software.
  • Interviewing 6 clients for improved customer service interactions and promoting buyers.
  • Assisted in project planning for successful completion within budget and assisted in built 4 months detailed activities with timeline constraints.

Administrative Assistant

VINH THANH STEEL COMPANY LIMITED
12.2020 - 12.2021
  • Established strong relationships with over 5 suppliers from Taiwan - Vietnam, assist in retail negotiating favorable pricing terms while ensuring timely delivery of materials for clients.
  • Enhanced 5% of inventory management with accurate record-keeping and timely stock replenishment.
  • Maintained strong customer focus and implementing secure filing systems.

Education

Post-Graduate Certificate - Marketing Management - Financial Services

George Brown College
Toronto, ON
12.2024

Bachelor of Science - Entrepreneurship

Suffolk University
Boston, MA
05.2023

Skills

  • Sales and Customer Services
  • Organization Skills
  • Flexibility and Adaptability
  • Time Management

Languages

Vietnamese
Native or Bilingual
English
Full Professional

Timeline

Internship Administrative Assistant

Your Lending Expert - Mortgage Alliance
01.2023 - Current

Project Intern

VF Corp-Licensed Sports Group
09.2022 - 12.2022

Administrative Assistant

VINH THANH STEEL COMPANY LIMITED
12.2020 - 12.2021

Post-Graduate Certificate - Marketing Management - Financial Services

George Brown College

Bachelor of Science - Entrepreneurship

Suffolk University

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