VINCENT LOCONTE
Toronto,ON
Summary
Reliable Admin Assistant with experience managing front desk operations and offering general office support. Detail-oriented specialist with background coordinating scheduling and record-keeping. Efficient typing and transcription skills.
Overview
10
10
years of professional experience
Work History
Administration Assistant/ Client Care Specialist
Martin Veterinary Hospital
Toronto, ON
05.2015 - Current
- Educate clients regarding preventive medicine and vaccination requirements and recommend laboratory procedures.
- Increased social media engagement by 500%, providing new cliental.
- High knowledge and proficiency using AVIMARK Veterinary Software.
- Promote practice products, programs, and services.
- Perform over-the-counter selling of specialty merchandise comprising veterinary diets and sundry veterinary items.
- As required, retrieve, and modify computerized records dealing with accounting, inventory control, and medical records.
- Worked with supervisors and management to maintain status reports and update information for client projects.
- Interacted with team members across departments to research and resolve customer issues.
- Consulted with manager on policies and projects.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Documented data and completed accurate updates to case records.
Sales Associate/Instructor
Michaels Arts & Crafts
Toronto, ON
05.2017 - 08.2019
- Provided positive first impressions to welcome existing, new and potential customers.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Utilize financial and communication skills by tending to customers at cash registers.
- Instructor for Camp Creativity, providing proper instructive classes to children aged 4-13 while demonstrating proper promotional advertisement of weekly items for families to purchase.
- Coordination or seasonal promotional events, providing influential communication to customers about promoted products to increase sales.
Education
Bachelor of Bioveterinary Science - Veterinary Medicine
Dalhousie University
Halifax, NS05.2020
Skills
- Professional communication
- Cross-functional teamwork
- Marketing proficiency
- Sales leadership
- Ease with Computers and Technology
- Accuracy Improvements
Timeline
Sales Associate/Instructor
Michaels Arts & Crafts
05.2017 - 08.2019
Administration Assistant/ Client Care Specialist
Martin Veterinary Hospital
05.2015 - Current
Bachelor of Bioveterinary Science - Veterinary Medicine
Dalhousie University
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