Vinay Sukumaran Nair
Abbotsford,Canada
Summary
Sales professional with over ten years of experience in Sales and Marketing, demonstrating strong problem-solving abilities in fast-paced environments. Proven track record in contract negotiations, team coordination, and business management. Skilled in utilizing Microsoft Office Suite, Salesforce, and SAP to enhance operational efficiency. Recognized for exceptional interpersonal and organizational skills that drive team success.
Overview
18
18
years of professional experience
Work History
Product Specialist
Air Liquide
, British Columbia and Manitoba
10.2020 - 10.2025
- Prospected territory, analyzed markets, and developed market strategies for growth.
- Established and maintained business relationships with prospective customers.
- Secured sales from prospects evaluating competitor offerings, expanding local markets for new applications.
- Planned and organized activities to achieve profitable growth and meet deadlines.
- Resolved customer inquiries related to product specifications and applications.
- Provided customer service support to answer inquiries about product features, pricing, and availability.
- Suggested specific products to meet customer needs.
- Prepared reports on sales figures, competitor activities, and customer feedback.
- Assisted in setting pricing strategies based on market research and cost analysis.
- Analyzed customer needs to recommend appropriate gas solutions.
Inside Sales
Andrew Sheret Ltd
, Canada
02.2020 - 09.2020
- Prepared quotations and converted them into orders through proactive customer interactions.
- Monitored commercial projects by facilitating regular communication between customers and vendors.
- Built and maintained strong relationships with customers and vendors to enhance collaboration.
- Investigated and resolved customer issues, including pricing discrepancies, product returns, and warranty claims.
- Provided timely project status updates to customers and outside sales teams while anticipating product needs.
- Informed customers about product updates and promotional offers to drive engagement.
- Tracked special orders and submitted NSR reports punctually to management.
- Assisted various departments to ensure smooth operational processes.
Counter Sales
Andrew Sheret Ltd
, Canada
05.2019 - 01.2020
- Managed inventory and maintained cleanliness of counter and aisles to ensure efficient operations.
- Sold plumbing, waterworks, and HVAC parts while delivering excellent customer service.
- Communicated effectively with customers, addressing inquiries and resolving complaints professionally.
- Assisted other departments by providing quotes, managing deliveries, and pulling materials as needed.
- Conducted physical inventories to support stock management and accuracy.
- Adhered to safety protocols, reporting potential hazards to management promptly.
- Updated product knowledge consistently through collaboration with other departments and available resources.
- Executed additional responsibilities as assigned to enhance team performance.
Area Manager
SHV Energy Pvt. Ltd
, India
11.2017 - 03.2019
- Led and managed team of 10 across sales, service, and customer support functions.
- Developed market-driven sales strategies to boost overall sales volume.
- Collaborated with management to formulate business and staffing plans.
- Negotiated contracts while nurturing relationships with key accounts.
- Ensured team performance aligned with quarterly and annual business objectives and KPIs.
- Cultivated strong relationships with senior management of customers to uphold service excellence.
- Facilitated communication with Operations, Finance, and Project Engineering departments for seamless collaboration.
Key Account Manager (Business Development & Retention)
SHV Energy Pvt. Ltd
, India
04.2013 - 10.2017
- Developed proposals and solutions to address customer needs and challenges.
- Prepared quotations for government tenders, ensuring compliance with requirements.
- Managed key accounts while monitoring competitors and market conditions.
- Executed effective prospecting strategies, including cold calls and follow-up scheduling.
- Maintained accurate records of sales calls, prospect interactions, and sales activities using online resources.
Sales and Service Engineer
Alfa Laval (India) Ltd
, India
01.2008 - 01.2010
- Drove over 40% sales growth in spare parts division within one year.
- Grew sales volumes across assigned territory through strategic market evaluations.
- Sold equipment spare parts and services for pumps, heat exchangers, and centrifugal machines.
- Identified target clients to develop business opportunities and maximize sales potential.
- Managed bid proposals to enhance profitability and secure contracts.
- Negotiated deals while providing installation, commissioning, and maintenance support to customers.
- Collaborated with product teams and clients to align on business requirements.
- Ensured compliance with service level agreements (SLAs) for optimal service delivery.
Education
Post Graduate Diploma - Business Administration
University of Wales
London, UK01.2012
Bachelor of Technology - Mechanical Engineering
Cochin University of Science and Technology
Cochin, KERALA, IN01.2007
Skills
- Competitor analysis
- Key account management
- Customer satisfaction
- Team management
- Digital marketing
- Inside sales
- Pricing strategies
- Mechanical engineering
- Sales operations
- Strategic planning
- Client relationship management
- Sales expertise
- Business development
Personal Information
Willing To Relocate: Anywhere
Timeline
Product Specialist
Air Liquide
10.2020 - 10.2025
Inside Sales
Andrew Sheret Ltd
02.2020 - 09.2020
Counter Sales
Andrew Sheret Ltd
05.2019 - 01.2020
Area Manager
SHV Energy Pvt. Ltd
11.2017 - 03.2019
Key Account Manager (Business Development & Retention)
SHV Energy Pvt. Ltd
04.2013 - 10.2017
Sales and Service Engineer
Alfa Laval (India) Ltd
01.2008 - 01.2010
Post Graduate Diploma - Business Administration
University of Wales
Bachelor of Technology - Mechanical Engineering
Cochin University of Science and Technology