Vimbai Mutota
Harare,Harae
Summary
Dynamic sales professional with strong leadership skills and a proven track record at Foot Locker Canada.Expertise in sales strategy development and relationship building, consistently achieving targets through effective communication and brand awareness. Recognized as Associate of the Quarter for exceptional performance and commitment to enhancing customer experiences.
Overview
2027
2027
years of professional experience
Work History
Sales Associate Supervisor
Foot Locker
2024 - Current
- Supervised daily sales operations, ensuring team adherence to company policies and procedures.
- Trained new associates on product knowledge, customer service techniques, and inventory management systems.
- Monitored sales performance metrics, providing feedback to enhance team effectiveness and drive results.
- Resolved customer inquiries and complaints promptly, fostering positive shopping experiences and loyalty.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
- Organized weekly meetings with fellow supervisors for open discussions on areas needing improvement within the store environment.
- Assisted in the creation of visually appealing product displays that showcased merchandise effectively, driving increased sales interest from customers.
- Conducted regular inventory audits to maintain accurate stock levels and minimize shrinkage due to theft or damage.
- Also helped at cash a lot,overally I helped with everything in the store including admistrative roles
- I recently got an award as the associate of the Quarter I will add the picture this resume
Sales Associate
Bath & Body Works
2023 - 2024
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained store presentation standards, ensuring cleanliness and organization of merchandise displays.
- Processed transactions accurately using POS system, enhancing operational efficiency during peak hours.
- Collaborated with team members to manage inventory levels and restock shelves as needed.
- Provided exceptional customer service, building rapport and fostering repeat business through personalized interactions.
- Executed promotional displays according to company guidelines, driving awareness of new products.
- Trained new associates on store policies, procedures, and effective sales techniques for improved performance.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
BBA -
Thompson Rivers University
Kamloops04.2026
Skills
- Sales strategy development
- Brand awareness
- Strong leadership
Strong experience in administrative roles
- Sales processes
- Relationship building
- Verbal and written communication
Languages
English
Full Professional
Timeline
Sales Associate Supervisor
Foot Locker
2024 - Current
Sales Associate
Bath & Body Works
2023 - 2024
BBA -
Thompson Rivers University