Vimalpreet Aulakh
Tottenham
Summary
Adaptable and driven with a strong work ethic and ability to thrive in team-based or individually motivated settings. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.
Overview
5
5
years of professional experience
Work History
Receiver
Maersk
04.2021 - 04.2025
- Responsible for completing paperwork associated with inbound merchandise and pickups
- TJx- print labels, count skids and scan them all.
- Responsible for the accuracy of inventory entries and precise data recording
- Warehousing products in correct locations
Restaurant Hostess
China Cup
08.2020 - 03.2021
- Answered customer questions about hours, seating, and any information
- Collaborated with kitchen and wait staff to accurately inform groups of wait times for tables and food
- Greeted new customers, discussed specials, took drink orders, and built immediate positive connections with guests
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times
Customer service associate
Walmart
04.2020 - 03.2021
- Handle issues of return, exchange, and refund
- Respond to phone, emails, and post from customers
- Troubleshoot sales inquiries
- Deal with customers through the telephone, electronic means, and face to face
- Give quick responses to customers' inquiries
- Offer training to newly hired customer service associates
- Keep a record of inquiries, questions, comments, suggestions, and complaints from customers
- Maintain a balanced cash drawer
- Take record of interactions and transactions with customers
Education
Business Management Diploma - Business
College of New Caledonia
Prince George, BC04.2021
Skills
- Team management
- Process improvement
- Supervision
- Inventory management
- Organization
- Communications
- Relationship development & selling
- Customer service
- Team building
- Prospecting skills
- Strategy development
- Shipping and receiving
Languages
English
Professional Working
Timeline
Receiver
Maersk
04.2021 - 04.2025
Restaurant Hostess
China Cup
08.2020 - 03.2021
Customer service associate
Walmart
04.2020 - 03.2021
Business Management Diploma - Business
College of New Caledonia
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