Adilene Carmona
Gardena
Summary
Responsible Receiver skilled in merchandising, customer service and sales support. Applies knowledge, abilities and hardworking mentality to every job. Eager to provide trustworthy, verified material reception and distribution.
Overview
15
15
years of professional experience
2013
2013
years of post-secondary education
Work History
Receiver
Qual Pro
Gardena
11.2017 - Current
- Received and inspected incoming shipments for quality and accuracy.
- Organized inventory in designated storage areas for easy access.
- Coordinated with shipping teams to ensure timely order fulfillment.
- Communicated effectively with vendors regarding shipment issues or delays.
- Maintained work areas and kept organized.
- Maintained inventory of stock on hand by tracking materials received and distributed.
- Performed regular cycle counts to maintain accuracy of inventory levels.
- Participated in physical inventories when required by counting parts, supplies, and equipment.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
Shift Manager
Chicken Dijon
Redondo Beach
05.2011 - 05.2016
- Managed daily operations ensuring team efficiency during peak hours.
- Supervised staff training on food safety and customer service standards.
- Coordinated inventory management to maintain optimal stock levels.
- Scheduled employee shifts to align with business demands and staffing needs.
- Oversaw cash handling procedures and balanced registers at shift end.
- Resolved customer complaints promptly, maintaining high service quality.
- Developed and maintained positive working relationships with staff, customers, and vendors.
Customer Service Representative
CSUDH Library
Carson
09.2010 - 05.2011
- Managed library collections and organized materials for easy access.
- Assisted patrons with research inquiries using digital resources and catalogs.
- Collaborated with staff to maintain an inviting and functional library environment.
- Resolved complaints by listening to concerns and providing appropriate solutions.
- Processed student orders and returns efficiently using the company's system.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Bachelor of Arts - Sociology
Cal State Chico
Chico, CA 08.2025 - 01.2026
Associate of Arts - Sociology
El Camino College
Torrance, CA 08.2023 - 06.2025
Gardena High School
Gardena, CASkills
- Customer service
- Team management
- Inventory management
- Communication skills
- Fast learner
- Adaptable
- Can work alone and with others
- Effective communication
- Ambitious
- Self motivated
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Bachelor of Arts - Sociology
Cal State Chico
08.2025 - 01.2026
Associate of Arts - Sociology
El Camino College
08.2023 - 06.2025
Receiver
Qual Pro
11.2017 - Current
Shift Manager
Chicken Dijon
05.2011 - 05.2016
Customer Service Representative
CSUDH Library
09.2010 - 05.2011
Gardena High School