Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
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Vilshu Patel

Winnipeg,MB

Summary

Dedicated professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Health Unit Clerk & HCA

Concordia Hospital
12.2023 - Current
  • Seamlessly managed multiple tasks and deadlines in a fast-paced environment, consistently meeting or exceeding performance expectations.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Answered phone calls and messages for medical facility, scheduling appointments, and handling patient inquiries.

Health Care Aide

Holy Family Home
08.2023 - Current
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Kept accurate records of patients' care, condition, and progress.
  • Answered phone calls and messages for physician, medical facility, scheduling appointments, and handling patient inquiries.
  • Supported nursing staff with timely updates on patient status, facilitating effective treatment plans.

Supervisor

Wendy's Restaurant
12.2020 - 10.2023
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Server

IHOP
01.2021 - 02.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Education

Diploma - Health Care Aide & Health Unit Clerk

Red River College of Applied Arts, Science and Technology
Winnipeg, MB
12.2020

Skills

  • Data entry proficiency
  • Medical Records Management
  • Patient Scheduling Expertise
  • Strong Organizational Abilities
  • Training and mentoring
  • Staff management
  • Reliable team player
  • Patient care

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 9 staff members.
  • Resolved product issue through consumer testing.

Languages

English - Full Professional

Certification

  • CPR & First Aid certification
  • Smart Serve
  • Certified HCA & HUC

Timeline

Health Unit Clerk & HCA

Concordia Hospital
12.2023 - Current

Health Care Aide

Holy Family Home
08.2023 - Current

Server

IHOP
01.2021 - 02.2022

Supervisor

Wendy's Restaurant
12.2020 - 10.2023

Diploma - Health Care Aide & Health Unit Clerk

Red River College of Applied Arts, Science and Technology

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Vilshu Patel