Summary
Overview
Work History
Education
Skills
Additional
Languages
Timeline
Generic

Viktoriya Gritsko

Citrus Heights

Summary

I am a hardworking and dependable associate with a solid foundation in customer service, seeking a stable position where I can effectively apply my skills and talents. Drawing from experience as a dental front desk receptionist and in food service support, I have honed strong communication, multitasking, and organizational abilities. I’m eager to contribute to a workplace that values roles involving administrative support, patient care assistance, and similar responsibilities.

Overview

3
3
years of professional experience

Work History

Dental Front Office Receptionist

Oleg Oliferuk Family & Cosmetic Dentistry
Folsom
12.2024 - Current
  • Verify dental insurance coverage, and coordinate with insurance providers.
  • Enter procedures, and maintain patient dental treatment records.
  • Schedule and manage patient appointments.
  • Answer phone calls and assist patients by addressing their questions and concerns.
  • Process patient payments, and handle billing transactions.
  • Enter prescriptions into the system for doctor review, with the doctor sending the approved prescriptions to the pharmacy.
  • Provide exceptional customer service to ensure a positive patient experience.
  • Maintain a well-organized and professional dental office environment.
  • Multitask effectively in a fast-paced setting.

Cashier/Kitchen Staff Member

Ciros Pizza Cafe
Citrus Heights
03.2022 - 12.2024
  • Welcomed customers, assisted in identifying their needs, and worked a flexible schedule, including extra shifts, to support business demands.
  • Managed cash, card, and check transactions with high accuracy, and balanced cash drawers at the end of shifts.
  • Made food according to standard recipes, with requested changes for customer satisfaction.
  • Trained new hires on kitchen procedures, cash register operation, equipment use, and safety protocols, creating a supportive learning environment.
  • Maintained cleanliness and performed various kitchen duties throughout the day.

Education

High School Diploma -

San Juan High School
Citrus Heights, CA
12-2023

Skills

  • Bilingual
  • Team player
  • Computer Skills
  • Hardworking
  • Basic mathematical skills
  • Able to lift 50 lbs
  • Money handling
  • Punctual and reliable
  • Maintaining cleanliness
  • HIPAA compliance

Additional

  • Baby Sitter- Supervised and cared for children ensuring their safety and well being.
  • Volunteer Cleaner- Cleaned and maintained church facilities, including common areas and restrooms

Languages

  • Ukrainian- Attended the school of Ukrainian and Russian Languages for seven years and graduated with a diploma.

Timeline

Dental Front Office Receptionist

Oleg Oliferuk Family & Cosmetic Dentistry
12.2024 - Current

Cashier/Kitchen Staff Member

Ciros Pizza Cafe
03.2022 - 12.2024

High School Diploma -

San Juan High School

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Viktoriya Gritsko