Prabhjot Kaur
Surrey,BC
Summary
Dedicated sales professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Day Support Lead
Walmart
Langley , BC
03.2022 - Current
- The Day Support Lead assists salaried managers with daily store operations, distributing and coordinating duties, responding to problems and inquiries, and teaching and training associates.
- The Day Support Lead will participate with management to identify and review associate coverage in relation to store priorities and related duties.
- Day support lead participates in store tours and identifying additional task support requirement.
- Training, Coaching and offering feedback to associate.
- Follow up with OMNI to ensure if we have proper coverage in the department.
- Checking all OMNI Reports (Unknown, Availability, Pre-Sub and First Time pick rate and Mobile Check In) on daily basis.
CAP 1 Support Manager
Walmart
Langley, BC
08.2021 - 02.2022
- CAP 1 Support Manager assists salaried managers with leading the Daily Backroom operation, distributing and coordinating Backroom activities related to receiving and the flow of merchandise through to the salesfloor, responding to problems and inquiries, and teaching and training associates.
- CAP 1 Support Manager monitor the overall flow of the Backroom to identify process and execution breakdowns and address accordingly.
- Ensures if receiving area is set and prepared for Unloading for CAP 2.
- Ensures all cases are binned and all skids are stable and all picks are completed daily.
- Support task teams on execution as required.
Customer Experience Sales Floor Department Manager
Walmart
Langley , BC
07.2020 - 07.2021
- The Customer Experience Salesfloor Department Manager Will provide customer service by coordinating the activities of associates to maintain zoned and stocked sales floor and offering assistance to meet the customer shopping needs. This will be accomplished by assisting the front end as required and maintaining and recovering merchandise all in a safe and clean environment.
- The department manager will function as a lead of a team to strategically plan and execute duties based on workload and customer traffic patterns.
Customer Experience Sales Floor Associate
Walmart
Langley, BC
12.2018 - 07.2020
- The job responsibilities basically includes providing customer service by maintaining a dog and zone sales floor and offering assistance to meet the customers needs as well as working in online department.
People Greeter
Walmart
Langley, BC
08.2018 - 11.2018
- Displayed friendly, outgoing and energetic behavior to create warm, fun atmosphere for guests.
- Answered customer questions and pointed individuals in right directions.
- Verified receipts of exiting customers to confirm purchases and avoid shrinkage.
Cashier
Real Canadian Superstore
Coquitlam, BC
05.2018 - 08.2018
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Education
Diploma - General Education
Langara College
Vancouver, BC05.2020
High School Diploma -
Guru Nanak International Public School
Ludhiana, Punjab04.2017
Skills
- Team leadership and coaching
- Positive attitude with problem solving skills
- Quick learner
- Management abilities
- Focused on service and results
- Critical thinking skills
- communication skills
Timeline
Day Support Lead
Walmart
03.2022 - Current
CAP 1 Support Manager
Walmart
08.2021 - 02.2022
Customer Experience Sales Floor Department Manager
Walmart
07.2020 - 07.2021
Customer Experience Sales Floor Associate
Walmart
12.2018 - 07.2020
People Greeter
Walmart
08.2018 - 11.2018
Cashier
Real Canadian Superstore
05.2018 - 08.2018
Diploma - General Education
Langara College
High School Diploma -
Guru Nanak International Public School
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